Senior Workday/UKG Enablement & Training Specialist

Baptist Health (Jacksonville); United States; Hybrid; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Baptist Health in Jacksonville seeks a Sr. Workday/UKG Technology Enablement & Training Specialist to lead enterprise‑wide training and change initiatives for Workday, UKG, and related systems.

You will design learning strategies, develop materials, and drive user adoption across HR, IT, and operations. Collaborating with HR leaders and IT teams, you’ll deliver instructor‑led, virtual, and self‑paced trainings, create user documentation, and monitor adoption metrics to ensure successful

Qualifikationen

• Strong knowledge of Workday, UKG, and enterprise workforce management systems.
• Proven experience developing and delivering training programs, creating training content, and executing training strategies for enterprise technology platforms.
• Experience utilizing learning management systems, eLearning platforms, and training development tools to support organizational learning initiatives.
• Experience leading change management, user adoption, and enterprise-wide communication efforts for technology implementations and business process transformations.
• Strong experience with SharePoint, including content management, document repositories, knowledge sharing, and end-user resource development.
• Excellent written, verbal, presentation, and facilitation skills with the ability to engage stakeholders at all levels of the organization.
• Ability to partner effectively with HR, IT, operational leaders, and enterprise users to support technology adoption and organizational readiness.
• Experience in healthcare, healthcare operations, information technology, learning and development, or organizational change management preferred.

Aufgaben

• Develop and deliver training programs for Workday, UKG, and enterprise applications using instructor-led, virtual, and self-paced learning methods.
• Lead technology adoption, communication, and change management initiatives supporting enterprise-wide system implementations, upgrades, and optimizations.
• Partner with HR, IT, operational leaders, and enterprise users to assess training needs, support organizational readiness, and drive successful technology adoption.
• Create and maintain training materials, job aids, eLearning content, knowledge articles, and user documentation.
• Monitor training effectiveness, adoption metrics, and user feedback to identify opportunities for continuous improvement and enhanced user engagement.

Kenntnisse

Workday

UKG

Training program development

Training delivery

LMS/eLearning platforms

Change management

Stakeholder engagement

SharePoint

Communication skills

Ausbildung

Bachelor’s degree preferred

High School Diploma required

Workday certification preferred

UKG certification preferred

SHRM/ATD/Prosci certification preferred

Tools

SharePoint

Jobbeschreibung

Baptist Health in Jacksonville seeks a Sr. Workday/UKG Technology Enablement & Training Specialist to lead enterprise‑wide training and change initiatives for Workday, UKG, and related systems.

You will design learning strategies, develop materials, and drive user adoption across HR, IT, and operations. Collaborating with HR leaders and IT teams, you’ll deliver instructor‑led, virtual, and self‑paced trainings, create user documentation, and monitor adoption metrics to ensure successful