Senior Workday Testing & Ops Specialist

Dexian; Richmond (VA); On-site; USD 62,000 - 66,500; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

Dexian is seeking a Senior Workday Ops & Testing Specialist to enhance recruiter and candidate experiences. The role involves User Acceptance Testing, system troubleshooting, and proactive problem-solving within a collaborative team in Richmond, VA. Ideal candidates will have a strong background in HR operations and customer service, along with proficiency in tools like Google Suite and JIRA. The position offers competitive pay and a full-time employment type.

Qualifications

• 2 years of recruiting or HR operations experience required.
• 2 years of customer service experience within a corporate environment.
• Excellent written and verbal communication skills.

Responsibilities

• Perform User Acceptance Testing and troubleshoot Workday Recruiting system issues.
• Create job aids for recruiters.
• Engage with internal clients to resolve system issues.

Skills

Communication

Problem Solving

Customer Service

Attention to Detail

Tools

Google Suite

JIRA

Salesforce

Job description

Dexian is seeking a Senior Workday Ops & Testing Specialist to enhance recruiter and candidate experiences. The role involves User Acceptance Testing, system troubleshooting, and proactive problem-solving within a collaborative team in Richmond, VA. Ideal candidates will have a strong background in HR operations and customer service, along with proficiency in tools like Google Suite and JIRA. The position offers competitive pay and a full-time employment type.