Senior Workday & SaaS Support Engineer

Atrium; Boston (MA); On-site; USD 120,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k)

PTO

Job summary

Atrium is looking for a Senior Application Support Engineer in Boston, MA to support and maintain enterprise SaaS applications, primarily focusing on Workday. This role involves troubleshooting, integrations, incident management, and system improvements.

The candidate should have over 5 years of application support experience and strong knowledge of Workday Financials and integrations. A competitive benefits package, including medical and 401(k), is offered.

Qualifications

• 5+ years of application or production support experience.
• Strong experience supporting Workday Financials and/or HCM.
• Experience with Workday integrations and EIBs.

Responsibilities

• Support enterprise applications and production environments.
• Troubleshoot application and data issues.
• Manage incidents and root cause analysis.

Skills

Application support experience

Workday Financials/HCM

Troubleshooting skills

Incident management

Excellent communication

Tools

SQL

AWS

Job description

Atrium is looking for a Senior Application Support Engineer in Boston, MA to support and maintain enterprise SaaS applications, primarily focusing on Workday. This role involves troubleshooting, integrations, incident management, and system improvements.

The candidate should have over 5 years of application support experience and strong knowledge of Workday Financials and integrations. A competitive benefits package, including medical and 401(k), is offered.