Senior Workday Deployment & Engagement Manager

Workday, Inc.; Chicago (IL); Hybrid; USD 140,000 - 249,000; Full time

Job summary

Workday, Inc. in Chicago seeks an Engagement Manager - Paradox to lead the delivery of customer projects, from post-sale through a successful implementation within a premier services delivery team.

You will build relationships with our largest and most complex customers and apply our deployment methodology to ensure a consistent experience and timely value. You will develop and manage project plans, coordinate timelines and communications, collaborate with internal teams on configurations and

Qualifications

• 5+ years of project management experience with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
• 5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

Responsibilities

• Build strong relationships with our largest and most complex customers, acting as a trusted advisor and engagement manager throughout implementation.
• Apply our implementation methodology to ensure consistency in the customer experience and expedite the time it takes for our customers to see value from our solutions.
• Develop and manage project plans to deliver the contracted products and services.
• Manage all project timelines, operations, and communications, both internally and with the client.
• This includes conducting regular status checkpoints, coordinating meetings, providing timely updates, tracking achievements and outstanding tasks, and providing insight to project risks, dependencies, and potential delays.
• Collaborate with internal teams to deliver platform configurations, integrate systems, enhance features, and track progress towards timely completion of deliverables.
• Work closely with the customer management teams to share knowledge and ensure a smooth transition into release and ongoing adoption.
• Provide knowledge sharing and mentoring to team members and document processes for continuous improvement.
• Advocate for customers with our product teams, influence roadmap decisions, and suggest improvements in our customer onboarding process.

Skills

Project management

Communication skills

Travel flexibility

Tools

MS Project

Smartsheet

Wrike

Financial Force

Job description

Workday, Inc. in Chicago seeks an Engagement Manager - Paradox to lead the delivery of customer projects, from post-sale through a successful implementation within a premier services delivery team.

You will build relationships with our largest and most complex customers and apply our deployment methodology to ensure a consistent experience and timely value. You will develop and manage project plans, coordinate timelines and communications, collaborate with internal teams on configurations and