Senior Workday Consultant – Learning

Acuity Technology Partners, LLC; Northern (KY); Remote; USD 83,000 - 165,000; Full time

Job summary

Acuity Technology Partners is seeking a Senior Workday Learning Consultant to configure, support, and optimize Workday Learning. This role emphasizes post-production support, AMS services, and Phase X project delivery for multiple client engagements.

The ideal candidate will work autonomously yet collaborate with our team, delivering high-quality learning configurations, dashboards, and compliance tracking while translating complex concepts into business-friendly language.

Qualifications

• 5+ years of Workday Learning experience.
• Post-production support, AMS, Phase X enhancements experience.
• Hands-on configuration of course, lesson, and program.
• Experience with learning campaigns, enrollment rules, and completion criteria.
• Content provider integrations (SCORM/xAPI).
• Learning reporting and compliance tracking.
• Client-facing consulting experience.

Responsibilities

• Provide ongoing post-production and AMS support for Workday Learning.
• Troubleshoot course enrollment, completion, and content delivery issues.
• Deliver Learning configuration enhancements and Phase X requests.
• Configure courses, lessons, programs, and campaigns for various formats.
• Manage enrollment rules, prerequisites, and completion criteria; ensure reporting.

Job description

We are hiring amazing Workday professionals!

Acuity Technology Partners provides its team with a work environment without boundaries, both professionally and personally. We support healthy work-life integration. Our team members work from anywhere, delivering stunning solutionsthat improve the lives of our customers. We’re looking for amazing people to join our growing Team.

Because Acuity is a boutique consulting practice, we have the flexibility to provide our team members with benefits that add real value to them and their life! Our unique “Pursue Purpose Pathway” assists team members with working from almost any remote location or traveling anywhere in the world to give back for service projects. Whatever your passion, Acuity is serious about helping you live it out.

The Job:

Acuity is seeking a Senior Workday Learning Consultant with strong experience configuring, supporting, and optimizing Workday Learning. This role focuses on post-production support, AMS services, and Phase X project delivery.

We are looking for a consultant who has strong technical expertise, analytical depth, and the confidence to operate autonomously while still being a collaborative team member. The ideal candidate demonstrates ownership, communicates with clarity, builds trust with clients, and consistently delivers high-quality solutions.

Requirements:

• Provide ongoing post-production and AMS support for Workday Learning.
• Independently troubleshoot course enrollment, completion, and content delivery issues.
• Own and deliver Learning configuration enhancements and Phase X requests.
• Maintain and optimize learning configurations, including:
• Course and lesson setup including digital, blended, and instructor-led formats
• Learning program and campaign configuration
• Enrollment rules, prerequisites, and completion criteria
• Content provider integrations and SCORM/xAPI setup
• Learning dashboards and completion reporting
• Ensure learning configurations support compliance training and regulatory requirements.
• Anticipate Learning module impacts during Workday bi-annual releases and lead regression testing.

Client Partnership

• Serve as a trusted advisor and primary point of contact for clients’ support and enhancement needs.
• Communicate clearly, setting expectations and translating technical concepts into business-friendly language.
• Demonstrate strong customer success behaviors: reliability, follow-through, thoughtful problem-solving, and consistency.
• Build rapport and credibility by understanding client architecture, vendor landscape, and operational priorities.
• Provide structured documentation including solution design documents, technical specifications, testing results, and support runbooks.
• Operate independently with limited oversight while collaborating effectively with Acuity colleagues across functional and technical teams.
• Partner with functional consultants to ensure solutions align with business process design and configuration changes.
• Share knowledge, contribute to internal standards, and help build reusable assets and best practices across our practice.
• Manage and prioritize workload across multiple clients or competing support requests, demonstrating strong organizational skills.
• Approach work with accountability, integrity, and a problem-solving mindset.

Qualifications:

• 5+ years of Workday Learning experience.
• Demonstrated experience in post-production support, AMS, and Phase X enhancements.
• Hands‑on experience with:
• Course, lesson, and program configuration
• Enrollment rules and completion criteria
• Learning campaign setup
• Content provider integrations (SCORM/xAPI)
• Learning reporting and compliance tracking
• Strong troubleshooting and root‑cause analysis skills.
• Experience working in a client‑facing consulting environment.
• Excellent verbal and written communication skills with the ability to explain complex concepts clearly.
• Ability to work independently, manage multiple priorities, and deliver consistent, high-quality outcomes.
• Strong attention to detail and a disciplined approach to documentation and testing.
• High level of professionalism, integrity, and respect for client confidentiality.
• Strong customer service orientation and ability to build lasting client relationships.
• Organized, reliable, and proactive in workload and time management.

Work Location:

• Remote

Employment Type:

• Independent Contractor (1099) | As‑Needed, Project-Based
  • We’re a growing practice looking for a reliable contractor to grow with us. To start, expect roughly 20–50 hours per month on a project-driven basis, with strong potential to increase as our client base scales. There is no guaranteed minimum commitment. This is a 1099 independent contractor engagement – no benefits are provided.

Must be able to work in the U.S.A without sponsorship.

Our Core Values

"The Acuity Way"

• Purpose
• Care
• Integrity
• Value