Senior Work Management & Operations Coordinator

Duke Energy; Garner (NC); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Relocation assistance provided

Job summary

Duke Energy in Garner, NC seeks an experienced work management support professional to assist grid operations, ensure accurate reporting, and coordinate cross-functional workflows. The role emphasizes safety, efficiency, and strong customer service in a dynamic environment.

Responsibilities include supporting daily operations, handling timesheets and expenses, and preparing management reports. A high school diploma or GED with related experience is required, with hybrid work options available.

Qualifications

• Requires at least a high school diploma or GED with two years of related work experience.
• Strong communication, organization, and multitasking abilities are essential.
• Experience supporting operations and emergency response is a plus.

Responsibilities

• Provide advanced work management support for grid operations and associated programs.
• Coordinate cross-functional workflows to ensure timely, accurate deliverables.
• Maintain customer service standards with operations, management, and customers.
• Prepare reports, minutes, and correspondence; support scheduling and travel arrangements.
• Assist with payroll-related timesheets and expense reporting in the time system.
• Support emergency storm restoration and after-hours operational needs as required.

Skills

Work management

Cross-functional collaboration

Customer service

Reporting & analytics

Communication

MS Office Suite

ERP systems

Education

High school diploma or GED

Tools

MS Office Suite

ERP systems

Job description

Duke Energy in Garner, NC seeks an experienced work management support professional to assist grid operations, ensure accurate reporting, and coordinate cross-functional workflows. The role emphasizes safety, efficiency, and strong customer service in a dynamic environment.

Responsibilities include supporting daily operations, handling timesheets and expenses, and preparing management reports. A high school diploma or GED with related experience is required, with hybrid work options available.