Senior Wireless Sales & Relationship Leader

Consumer Cellular, Inc.; Cincinnati (OH); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Competitive base pay

Health benefits

Paid Time Off

Employee discount

401(k)

Job summary

Consumer Cellular in Cincinnati, Ohio is seeking a full-time Brand Ambassador to provide exceptional customer service, build relationships with guests, and sell devices, plans, and services. The role supports a hands-on, living-room style store experience and requires flexible availability, including evenings and weekends.

You will be part of a team that values relationships over transactions and opportunities for leadership development as the company expands nationwide.

Qualifications

• High school diploma is required.
• 1–2 years of retail keyholder experience preferred.
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, and PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Responsibilities

• Brand Ambassador – represent our people-first culture every day by creating a welcoming, comfortable store environment. You deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors.
• Relationship Builder – you connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance.
• Product and Services Expert – you confidently sell devices, plans, and services, consistently meeting or exceeding individual performance goals. You simplify technology into easy, real-world conversations and stay current on promotions and product knowledge.
• Store Key Support – As a senior team member, you are trusted with opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests. You follow company processes and support a smooth, professional store experience during your shift.

Skills

Sales skills

Customer service

Time flexibility

Physical stamina

POS operation

Education

High school diploma

Tools

POS system

Microsoft Office (Word, Excel, PowerPoint)

Job description

Consumer Cellular in Cincinnati, Ohio is seeking a full-time Brand Ambassador to provide exceptional customer service, build relationships with guests, and sell devices, plans, and services. The role supports a hands-on, living-room style store experience and requires flexible availability, including evenings and weekends.

You will be part of a team that values relationships over transactions and opportunities for leadership development as the company expands nationwide.