Senior Wireless Sales Pro - Relationship Builder

Consumer-Cellular; Ashwaubenon (WI); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) company match

Discounted employee phone plan

Paid Time Off

Flexible Spending Accounts

Life and AD&D insurance

Long-Term Disability insurance

Employee Assistance Program

Job summary

Consumer Cellular is hiring a Senior Wireless Sales Expert in Ashwaubenon, WI. You will guide guests through device and plan selections, build lasting relationships, and drive sales while maintaining a welcoming store atmosphere.

The role emphasizes high-quality customer service, in-person interactions, and leveraging promotions to meet goals. Full-time schedule with a performance-based commission structure is offered.

Qualifications

• High school diploma is required.
• 1–2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, and PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

Responsibilities

• Brand Ambassador – You represent our people-first culture every day by creating a welcoming, comfortable store environment.
• You deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors.
• Relationship Builder – You connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance.
• You focus on building loyalty not just completing transactions.
• Product and Services Expert – You confidently sell devices, plans, and services, consistently meeting or exceeding individual performance goals.
• You simplify technology into easy, real-world conversations and stay current on promotions and product knowledge.
• Store Key Support – As a senior team member, you are trusted with opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests.

Skills

Customer service

Sales skills

Flexible schedule

Physical stamina

Teamwork

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Consumer Cellular is hiring a Senior Wireless Sales Expert in Ashwaubenon, WI. You will guide guests through device and plan selections, build lasting relationships, and drive sales while maintaining a welcoming store atmosphere.

The role emphasizes high-quality customer service, in-person interactions, and leveraging promotions to meet goals. Full-time schedule with a performance-based commission structure is offered.