Senior Wireless Retail Expert — Uncapped Commission

Consumer-Cellular; Warren (MI); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Competitive base pay with potential to

Shift differential, overtime and bonus

Medical insurance

Dental and Vision insurance

401(k) company match

Employee wireless plan discount

Paid Time Off

Holidays

FSAs

Life and AD&D insurance

Long-Term Disability

Employee Assistance Program

Employee rewards program

Job summary

Consumer Cellular in Warren, MI is seeking a Senior Wireless Sales Expert to join our in-store team. You will greet guests, build real relationships, and guide decisions with patience and expertise, while selling devices, plans, and services to meet or exceed personal goals.

The role offers a modified full-time schedule (30–39 hours per week) with a base wage of $21–$22 per hour plus uncapped commission, plus a robust benefits package and opportunities for leadership growth.

Qualifications

• High school diploma is required.
• 1–2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, and PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

Responsibilities

• Brand Ambassador – represent our people-first culture daily and deliver exceptional customer service.
• Relationship Builder – connect with guests, guide conversations toward solutions and drive sales.
• Product and Services Expert – confidently sell devices, plans, and services and stay current on promotions.
• Store Key Support – open/close responsibilities, ensure store is secure and ready to serve guests.

Skills

Retail sales

Customer service

Microsoft Office

Education

High School Diploma

Tools

POS system

Job description

Consumer Cellular in Warren, MI is seeking a Senior Wireless Sales Expert to join our in-store team. You will greet guests, build real relationships, and guide decisions with patience and expertise, while selling devices, plans, and services to meet or exceed personal goals.

The role offers a modified full-time schedule (30–39 hours per week) with a base wage of $21–$22 per hour plus uncapped commission, plus a robust benefits package and opportunities for leadership growth.