Wireless Radio Systems Technician – On-Call Travel

Day Wireless Systems; San Jose (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Day Wireless Systems is seeking a hands-on technician to design, troubleshoot, program, and install 2-way and wireless communications systems. The role focuses on optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

Responsibilities include diagnosing and repairing equipment, testing, preparing quotes, and coordinating safety protocols. Travel locally or overnight may be required, with possible on-call duties to support public safety users.

Qualifications

• Three to five years of experience in 2-way radio and wireless systems theory.
• Associate degree or equivalent from a two-year college or vocational school in electronics and wireless system repair is preferred but not required.
• Experience diagnosing, repairing, maintaining, and programming wireless communication equipment, such as 2-way radios, transmitters, receivers, and antennas for customers.
• Experienced with dispatch consoles, paging infrastructure, and trunked radio systems. Knowledge of radio repair, mobile installations, DC, AC, and RF Theory as it applies to wireless communications.

Responsibilities

• Provide positive and efficient customer support by diagnosing, troubleshooting, discussing, and resolving wireless communication equipment questions and problems.
• Conduct diagnostic and analytical tests to diagnose and repair various wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze and interpret diagnostic test results to effectively repair and program radios and wireless equipment.
• Collaborate with customers, vendors, and shop management to determine deadlines, urgency, timelines, and schedules for completing repairs, maintenance, and programming, ensuring that the customer's needs are met.
• Prepare quotes and bids for customer projects.
• Act as the shop's safety coordinator, working closely with the safety representative from the company's headquarters to implement safety training and protocols.
• Perform wireless communications system programming according to industry practices and vendor criteria.
• Install radio and wireless mobile and base communications systems following industry practices and vendor criteria.
• Due to the nature of supporting public safety and first responder customers, technicians may be required to be on call, including overtime, with minimal notice.
• Be willing to travel, which may include local daily travel or overnight stays.

Education

Associate degree or equivalent in electronics and wireless system repair

Three to five years of experience in 2-way radio and wireless systems

Job description

Day Wireless Systems is seeking a hands-on technician to design, troubleshoot, program, and install 2-way and wireless communications systems. The role focuses on optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

Responsibilities include diagnosing and repairing equipment, testing, preparing quotes, and coordinating safety protocols. Travel locally or overnight may be required, with possible on-call duties to support public safety users.