Senior Windows 365 Cloud PC & Citrix Engineer

Open Systems Technologies; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Open Systems Technologies seeks a senior Windows 365/Citrix Engineer to design, deploy, and optimize Cloud PC environments. You will implement provisioning policies, integrate Citrix DaaS, and partner with security and networking teams to ensure secure, high‑performing desktop virtualization.

You will lead rollout activities, develop support documentation, and deliver training to Tier 1/2 staff, enabling rapid incident resolution and scalable operations.

Qualifications

• 7+ years of end-user computing, VDI, or cloud PC engineering roles.
• 3+ years with Windows 365 Cloud PC provisioning, management, and optimization.
• 3+ years with Citrix DaaS/VDI, Citrix Workspace, Citrix Cloud administration.
• Experience integrating Citrix with Microsoft Windows 365/Azure Virtual Desktop environments.
• Proven track record leading or supporting large-scale VDI/Cloud PC rollouts.
• Experience developing support documentation, SOPs, and escalation frameworks.
• Experience delivering technical training or enablement sessions.
• Familiarity with performance monitoring and optimization tools (Citrix Director, Intune analytics, Azure Monitor).
• Excellent communication, analytical and troubleshooting skills.

Responsibilities

• Architect, configure, and maintain Windows 365 Cloud PC provisioning policies, images, and network configurations.
• Integrate Citrix technologies with Windows 365 Cloud PCs.
• Monitor and tune performance metrics across the Windows 365/Citrix stack.
• Plan phased rollout strategies for onboarding new users and departments.
• Design and maintain SOPs, runbooks, and knowledge base articles for support processes.
• Conduct hands-on training and knowledge transfer for Tier 1/2 support teams.
• Own escalation path for complex incidents and coordinate with Microsoft/Citrix support.
• Collaborate with networking, security, identity, and endpoint teams for secure deployments.
• Evaluate new Windows 365 and Citrix features and adoption strategies.
• Maintain architecture diagrams, configuration baselines, and change records.

Skills

VDI engineering

Windows 365

Citrix DaaS

Citrix Workspace

Intune / Endpoint Manager

Azure Monitor

PowerShell

Cloud PC provisioning

SOPs / runbooks

Training delivery

Tools

Citrix Cloud Connector

Citrix Director

StoreFront

Azure Monitor

Log Analytics

Job description

Open Systems Technologies seeks a senior Windows 365/Citrix Engineer to design, deploy, and optimize Cloud PC environments. You will implement provisioning policies, integrate Citrix DaaS, and partner with security and networking teams to ensure secure, high‑performing desktop virtualization.

You will lead rollout activities, develop support documentation, and deliver training to Tier 1/2 staff, enabling rapid incident resolution and scalable operations.