Senior Wholesale Payments Implementation Lead

Truist; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability

401(k)

Vacation days

Sick days

Paid holidays

RSUs

Deferred compensation

Job summary

Truist is seeking a Client Implementation Specialist IV to support highly complex client implementations for wholesale clients. The role focuses on coordinating multiple steps across teams to ensure timely and successful outcomes while maintaining clear client communication and documentation.

The ideal candidate has extensive wholesale payments knowledge, strong communication skills, and the ability to manage senior stakeholder expectations.

Qualifications

• Bachelor's degree required.
• 7+ years in Wholesale Payments or related field.
• Excellent verbal and written communication skills.
• Ability to manage and negotiate with internal partners, vendors, and alliances.
• Strong interpersonal skills and relationship-building.
• Proficient in MS Excel, MS Office.

Responsibilities

• Lead complex client implementations for wholesale clients.
• Coordinate with internal teams to meet deadlines and milestones.
• Maintain project timelines, mitigate risk, and meet client needs.
• Document interactions and status updates accurately.
• Provide subject matter expertise to related teams and train junior colleagues.

Skills

Communication

Negotiation

Project management

Relationship building

Analytical thinking

Education

Bachelor’s Degree in Business or related field

Tools

MS Excel

MS Office

Salesforce

Job description

Truist is seeking a Client Implementation Specialist IV to support highly complex client implementations for wholesale clients. The role focuses on coordinating multiple steps across teams to ensure timely and successful outcomes while maintaining clear client communication and documentation.

The ideal candidate has extensive wholesale payments knowledge, strong communication skills, and the ability to manage senior stakeholder expectations.