Senior Wellness Center Ops Leader — Growth & Service

Placements24; Riverton (UT); On-site; USD 54,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Leadership development opportunities

Job summary

Placements24 is seeking a Senior Operations Manager for a network of high-end wellness centers based in Upington, Northern Cape, ZA. You will oversee day-to-day operations, optimize service delivery, and drive growth while maintaining the highest standards of safety and client satisfaction.

The role requires a Bachelor's degree in a related field and 8+ years in operations management, with P&L ownership and strong leadership skills.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or Operations Management.
• 8+ years of experience in operations management, preferably in health, wellness, spa, or hospitality.
• Proven budget management and P&L responsibility.

Responsibilities

• Oversee the daily operations of the wellness center, ensuring smooth and efficient service delivery.
• Develop and manage operational budgets, controlling costs and maximizing profitability.
• Lead, train, and motivate a team of center staff, fostering a culture of excellent customer service and teamwork.
• Implement and enforce operational policies and procedures to ensure compliance with health, safety, and service standards.

Skills

Operations management

Budgeting

Team leadership

Customer service

Problem-solving

MS Office

Education

Bachelor's degree in Business Administration, Hospitality Management, Operations Management

Tools

Operational software

Job description

Placements24 is seeking a Senior Operations Manager for a network of high-end wellness centers based in Upington, Northern Cape, ZA. You will oversee day-to-day operations, optimize service delivery, and drive growth while maintaining the highest standards of safety and client satisfaction.

The role requires a Bachelor's degree in a related field and 8+ years in operations management, with P&L ownership and strong leadership skills.