Senior WC Claims Strategist (Remote)

Hanover Insurance Group, Inc.; Itasca (IL); Hybrid; USD 85.000 - 120.000; Vollzeit

Zusammenfassung

Hanover Insurance Group, Inc. is seeking a Senior Workers Compensation Claims Adjuster to support the Central region, with claims handling across Iowa, Illinois, Indiana, Michigan, Nebraska and South Dakota.

This remote, full-time role focuses on complex casualty claims and strategic negotiation to achieve favorable resolutions. You will lead investigations, assess coverage, set reserves, and collaborate with legal counsel, underwriters and vendors, while mentoring junior staff and ensuring

Qualifikationen

• Bachelor’s degree preferred or equivalent experience.
• 5–10 years of claims handling experience.
• State adjuster licenses and continuing education credits.
• Skilled in negotiating complex claims and litigation strategies.
• Clear written and verbal communication across stakeholders.
• Strong time management and desk management skills.
• Understanding of regulatory environments and compliance.

Aufgaben

• Independently manage moderate to complex, high-value casualty claims, ensuring thorough analysis and resolution.
• Identify opportunities to transfer risk and pursue subrogation.
• Ensure all claims activities comply with regulatory and company standards.
• Set reserves, authorize payments, and make financial decisions within authority.
• Coordinate with internal and external stakeholders including legal, underwriting, vendors, and agents.
• Use advanced tools and analytics to identify trends and improve handling efficiency.
• Serve as a mentor to junior claim handlers and support training initiatives.

Kenntnisse

Advanced negotiation

Regulatory compliance

Investigative analysis

Communication skills

Mentorship

Risk assessment

Team collaboration

Ausbildung

Bachelor’s degree preferred or equivalent experience

Jobbeschreibung

Hanover Insurance Group, Inc. is seeking a Senior Workers Compensation Claims Adjuster to support the Central region, with claims handling across Iowa, Illinois, Indiana, Michigan, Nebraska and South Dakota.

This remote, full-time role focuses on complex casualty claims and strategic negotiation to achieve favorable resolutions. You will lead investigations, assess coverage, set reserves, and collaborate with legal counsel, underwriters and vendors, while mentoring junior staff and ensuring