Senior Warranty Specialist – Heavy-Duty Fleet

Carvana; Tempe (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with company match

Student loan payments

Vehicle discounts

Pet benefits

Wellness program

Career development

Job summary

Carvana, Tempe headquarters, seeks a Sr. Specialist Warranty to oversee warranty claims, manage OEM relationships, and optimize recovery opportunities. The role emphasizes policy adjustments, auditing, and cross-functional collaboration with procurement to influence equipment specifications.

The position is an individual contributor role based in Tempe, with a standard Monday–Friday schedule (8–5). Experience in Class 8/6/5 trucking and strong data analysis skills are essential.

Qualifications

• 3+ years in heavy-duty trucking maintenance.
• Deep understanding of VMRS codes and major OEM portal systems (e.g., Daimler, Cummins QuickServe).
• Ability to bridge shop operations and corporate financial reporting.

Responsibilities

• Oversee the submission, tracking, and reconciliation of all warranty claims to maximize recovery of parts and labor costs.
• Act as primary contact for manufacturers and dealerships; negotiate coverage for failures outside standard warranty terms.
• Perform regular audits of internal repair orders to ensure proper documentation for filings.

Skills

3+ years trucking maintenance

VMRS codes

OEM portals

Communication bridging

Tools

OEM portals

VMRS

Job description

Carvana, Tempe headquarters, seeks a Sr. Specialist Warranty to oversee warranty claims, manage OEM relationships, and optimize recovery opportunities. The role emphasizes policy adjustments, auditing, and cross-functional collaboration with procurement to influence equipment specifications.

The position is an individual contributor role based in Tempe, with a standard Monday–Friday schedule (8–5). Experience in Class 8/6/5 trucking and strong data analysis skills are essential.