Senior Fleet Warranty & Recovery Specialist

Carvana; Tempe (AZ); Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401K with company match

Student loan assistance

Vehicle discounts

Wellness program

Career development opportunities

Descripción de la vacante

Carvana in Tempe, AZ is seeking a Sr. Specialist Warranty to oversee warranty claims for a large tractor-trailer fleet, manage OEM relationships, and optimize recovery processes. This individual contributor role reports to the Associate Director Vendor and Asset Operations and typically follows a Monday - Friday schedule.

The role requires 3+ years in heavy-duty trucking with VMRS knowledge and OEM portal experience, in a fast-growing environment focused on customer value.

Formación

• 3+ years in heavy-duty trucking maintenance focused on Class 8–5 equipment.
• Deep understanding of VMRS codes and OEM portal systems.
• Ability to bridge shop operations and corporate financial reporting.

Responsabilidades

• Oversee submission, tracking, and reconciliation of warranty claims.
• Negotiate coverage with OEMs and dealers for exceptional cases.
• Audit repair orders to ensure proper documentation of the three Cs.
• Monitor fleet failure trends and share data with procurement.
• Track monthly recovery targets and report dollars-per-unit recovered.
• Monitor safety recalls and service bulletins across regions.

Conocimientos

VMRS codes

OEM portal systems

Communication

Herramientas

G Suite

Excel

SQL

Descripción del empleo

Carvana in Tempe, AZ is seeking a Sr. Specialist Warranty to oversee warranty claims for a large tractor-trailer fleet, manage OEM relationships, and optimize recovery processes. This individual contributor role reports to the Associate Director Vendor and Asset Operations and typically follows a Monday - Friday schedule.

The role requires 3+ years in heavy-duty trucking with VMRS knowledge and OEM portal experience, in a fast-growing environment focused on customer value.