Senior Warranty Quality Leader — Construction

McGough; Rochester (MN); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

McGough, based in Rochester, MN, seeks a Senior Quality Manager - Warranty to lead the warranty program across the enterprise. You will drive root-cause analysis, coordinate with Operations, Risk, and legal teams, and transform warranty learnings into preventive quality improvements.

The role emphasizes executive communication, technical leadership, and cross-functional collaboration to strengthen the Quality Management System and enterprise standards.

Qualifications

• Bachelor's degree in Construction Management, Engineering, Architecture, Building Science, or related field.
• 12+ years of progressively responsible commercial construction experience in Quality, PM, field operations, or related disciplines.
• Experience investigating and resolving complex construction deficiencies, failures, or warranty conditions.
• Strong knowledge of commercial construction methods, drawings, specifications, inspection/testing, commissioning, turnover, and warranty obligations.
• Experience leading cross-functional technical problem-solving and root-cause analysis.
• Strong executive communication and technical writing skills with the ability to work with Operations leadership, attorneys, Risk Management, consultants, trade partners, and project teams.
• Ability to manage sensitive or disputed matters with objectivity, sound judgment, and discretion.
• Valid driver's license and ability to travel to project and Operating Unit locations as required.
• Proficiency with Microsoft Office Suite, Bluebeam, Procore, SharePoint, and project management software.

Responsabilités

• Serve as the enterprise subject matter expert for McGough's warranty process and associated Standard Work.
• Train Operating Unit Quality personnel, project leadership, and other stakeholders on warranty procedures, responsibilities, documentation, and escalation requirements.
• Verify consistent implementation through audits, sampling, management reviews, and trend analysis; identify gaps and coordinate corrective actions with Operating Unit leadership.
• Establish clear expectations for investigation, escalation, technical evaluation, documentation, resolution, and closure of significant warranty matters.
• Lead or coordinate technical investigations and review drawings, specifications, submittals, inspection/testing records, commissioning information, and other project documentation.
• Coordinate internal SMEs, consultants, designers, manufacturers, trade partners, and other technical resources as needed.
• Develop fact-based resolution strategies defining investigation requirements, corrective actions, responsibilities, timelines, verification, and closure.

Connaissances

Executive communication

Technical writing

Root-cause analysis

Leadership

Cross-functional collaboration

Quality management

Project management

Microsoft Office

Formation

Bachelor's degree (construction/engineering)

Outils

Procore

Bluebeam

SharePoint

Project management software

Microsoft Office

Description du poste

McGough, based in Rochester, MN, seeks a Senior Quality Manager - Warranty to lead the warranty program across the enterprise. You will drive root-cause analysis, coordinate with Operations, Risk, and legal teams, and transform warranty learnings into preventive quality improvements.

The role emphasizes executive communication, technical leadership, and cross-functional collaboration to strengthen the Quality Management System and enterprise standards.