Senior Warehouse Operations Manager

Bhphotovideo; Florence Township (NJ); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Senior Warehouse Operations Manager, where you'll lead innovative fulfillment operations. This role is pivotal in optimizing processes, managing performance metrics, and driving operational excellence. You'll collaborate with cross-functional teams to align warehouse objectives with business goals, ensuring compliance and fostering a culture of safety and continuous learning. With a focus on strategic planning and workforce management, this position offers a dynamic environment where your leadership can truly make an impact. If you are passionate about logistics and operational efficiency, this is the perfect opportunity for you.

Benefits

Medical benefits

401K plan

Employee discounts

Opportunities for growth

Qualifications

• 5-10 years of management experience in logistics or supply chain management.
• Proven leadership in managing teams and handling complex projects.

Responsibilities

• Lead warehouse operations ensuring efficiency and compliance with standards.
• Develop KPIs and data analytics to optimize performance and drive improvements.

Skills

Leadership

Data Analysis

Problem-Solving

Communication

Team Management

Education

Bachelor’s degree in supply chain management

Management experience in fulfillment operations

Tools

Lean methodologies

Six Sigma

Job description

Posted Friday, February 21, 2025 at 5:00 AM

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment. Make your move to B&H today!

Job Title: Senior Warehouse Operations Manager

Reports to: Director of Fulfillment

Job Overview:

The Senior Warehouse Manager will help to oversee fulfillment operations by implementing practices leading to efficiency, accuracy, and cost-effectiveness. This role focuses on optimizing processes, managing performance metrics, and leading high-performing teams. Responsibilities include analyzing data, implementing process improvements, and driving operational excellence. Success in this role requires a high level of strategic planning, workforce management, and cross-functional collaboration to support business growth and operational goals.

• Lead warehouse and fulfillment operations, ensuring efficiency, accuracy, and compliance with company standards.
• Develop and manage KPIs, labor metrics, and data analytics to optimize performance and drive improvements.
• Strategies to maximize cost-effectiveness measures and processes throughout the fulfillment operation.
• Manage and mentor teams, fostering a culture of accountability, safety, and continuous learning.
• Implement Lean and Six Sigma methodologies to improve operational workflows and reduce waste.
• Drive forecasting and data analysis to enhance decision-making and resource allocation.
• Collaborate with cross-functional teams (Training, QC, HR and facilities) to align warehouse objectives with business goals.
• Ensure compliance with health, safety, and regulatory requirements.
• Spearhead process improvements to increase efficiency and scalability in warehouse operations.

Additional Responsibilities:

• As assigned by the Director of Fulfillment

Specific Knowledge, Skills and Abilities:

• Proven leadership in managing teams and handling complex projects.
• Strong analytical skills with proficiency in data analysis, forecasting, and KPI metrics reporting.
• Six Sigma Green/Black Belt certification and a strong understanding of Lean principles.
• Data-driven mindset with experience in developing analytics and labor metrics.
• Strong problem-solving skills and ability to translate data insights into actionable strategies.
• Exceptional leadership and team management abilities.
• Excellent communication and presentation skills.
• Ability to collaborate and build partnerships with cross-functional teams.

Education, Experience and Licenses:

• Bachelor’s degree in supply chain management, Operations Management, Logistics, or related field.
• 5-10 years of management experience in fulfillment operations, logistics, or supply chain management in a P&L environment.

Physical Environment/Occupational Risks:

• Extended periods of standing/walking

Required Schedule:

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.