Senior Warehouse Operations Leader — Fast-Growth E‑commerce

1A Auto, Inc.; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

1A Auto, Inc. is seeking a Senior Operations Manager to lead fulfillment center functions, drive productivity, and champion quality.

You will mentor teams, optimize workflows, and collaborate across HR, Logistics, IT, Product Development, and Customer Service to keep end-to-end operations running smoothly. You'll build talent, plan labor, and manage KPIs, implementing continuous improvement initiatives, automation, and SOPs to maintain audit-ready operations while sustaining cost-effective

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 5+ years in a management role in e-commerce distribution.
• Sound judgment under pressure and the ability to make decisions and redirect the workforce in a fast-changing Fulfillment Center.
• Proven leadership across cross-functional teams with a track record of motivating people to achieve goals.
• Strong analytical instincts and comfortable turning data into decisions.
• Working knowledge of data analysis tools to extract insights and inform strategy.
• Excellent communication across internal and external stakeholders.
• Experience juggling multiple concurrent projects.
• Preferred: Lean Six Sigma or other process-improvement training.

Responsibilities

• Own performance and execution for one or more Fulfillment Center functions.
• Lead, mentor, and develop a team of operations professionals.
• Design and implement strategies to streamline workflows, boost efficiency, and reduce cost.
• Balance competing priorities and flex the workforce to match real-time demand.
• Partner with HR, Logistics, IT, and Customer Service to keep end-to-end operations seamless.
• Foster open, direct communication and a positive, results-driven culture on the floor.
• Dig into operational data to spot bottlenecks and inefficiencies, then act on what you find.
• Track KPIs and drive corrective action when performance drifts off target.
• Lead continuous improvement efforts, process redesign, automation, and smarter ways of working.
• Build and maintain SOPs that keep operations consistent, compliant, and audit ready.
• Stay current on industry trends to maintain an operational edge.
• Contribute operational insight to strategic planning conversations with the executive team.
• Report out regularly to senior leadership on performance, projects, and key initiatives.

Skills

Management experience

Decision making

Cross-functional leadership

Analytical thinking

Data analysis

Communication skills

Education

Bachelor's degree

HS diploma + leadership

Job description

1A Auto, Inc. is seeking a Senior Operations Manager to lead fulfillment center functions, drive productivity, and champion quality.

You will mentor teams, optimize workflows, and collaborate across HR, Logistics, IT, Product Development, and Customer Service to keep end-to-end operations running smoothly. You'll build talent, plan labor, and manage KPIs, implementing continuous improvement initiatives, automation, and SOPs to maintain audit-ready operations while sustaining cost-effective