Senior Warehouse & Logistics Operations Lead

Universal Logistics Holdings, Inc.; Racine (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

Universal Logistics Holdings, Inc. in Racine, Wisconsin, seeks an Operations Manager to oversee day-to-day warehouse activities, ensuring safety, productivity, quality, and customer satisfaction. You will lead Supervisors and hourly staff, drive improvements, and manage KPIs across the operation.

You will coach and develop teams, coordinate with the customer and internal leaders, and advance continuous improvement initiatives to reduce waste and enhance efficiency in a fast-paced environment.

Qualifications

• 3+ years of leadership experience in warehousing, logistics, distribution, manufacturing, or transportation operations.
• Experience leading supervisors, team leads, or large hourly workforces.
• Strong understanding of warehouse operations, inventory control, production support, and material flow.
• Experience managing KPIs, labor planning, and operational performance.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office and warehouse management systems.
• Associate's or Bachelor's Degree preferred; equivalent experience will be considered.

Responsibilities

• Lead daily warehouse operations, including pick and pack, sequencing, inventory control, shipping, and receiving activities.
• Supervise and develop Operations Supervisors, Team Leads, and hourly associates.
• Drive safety, productivity, quality, and inventory accuracy throughout the operation.
• Monitor labor utilization, staffing levels, workflow, and operational performance.
• Partner with the customer and internal leadership teams to resolve operational issues and maintain service levels.
• Analyze operational KPIs and identify opportunities to improve efficiency, accuracy, and overall performance.
• Lead employee coaching, performance management, corrective actions, and development initiatives.
• Support continuous improvement projects aimed at reducing waste and improving operational results.
• Ensure compliance with customer requirements, company policies, inventory controls, and safety standards.
• Maintain strong communication across operations, quality, materials, and customer teams.

Skills

Leadership

Communication

Problem-solving

Staff development

KPIs

Education

Bachelor's Degree preferred

Tools

Microsoft Office

WMS

Job description

Universal Logistics Holdings, Inc. in Racine, Wisconsin, seeks an Operations Manager to oversee day-to-day warehouse activities, ensuring safety, productivity, quality, and customer satisfaction. You will lead Supervisors and hourly staff, drive improvements, and manage KPIs across the operation.

You will coach and develop teams, coordinate with the customer and internal leaders, and advance continuous improvement initiatives to reduce waste and enhance efficiency in a fast-paced environment.