Senior Warehouse CSR — Flexible Shifts, On-Demand Pay

Geodis; Orlando (FL); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

Flexible scheduling

Early pay access

Healthcare access

Paid holidays

Safe work environment

Employee voice

Résumé du poste

GEODIS in Orlando is hiring a Senior Warehouse Customer Service Representative to support daily logistics operations. You will monitor customer interactions, enter data, and help ensure accurate order processing and tracking.

The role offers a 7:00am - 3:30pm schedule, a variety of shifts, opportunities for advancement, and benefits. Candidates should have a high school diploma or GED and at least two years of related experience with warehouse systems.

Qualifications

• High school diploma or GED equivalency.
• Minimum 2 years related experience and/or training.
• Exposure to Tier 1/2 warehouse management system or comparable.

Responsabilités

• Monitors service calls to observe CSRs' demeanor, technical accuracy, and conformity to company policies.
• Inputs information into computer to compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints.
• Completes contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
• Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracking information.

Formation

High school diploma or GED

Outils

Tier 1/2 Warehouse Management System

Description du poste

GEODIS in Orlando is hiring a Senior Warehouse Customer Service Representative to support daily logistics operations. You will monitor customer interactions, enter data, and help ensure accurate order processing and tracking.

The role offers a 7:00am - 3:30pm schedule, a variety of shifts, opportunities for advancement, and benefits. Candidates should have a high school diploma or GED and at least two years of related experience with warehouse systems.