Senior Vulnerable Adult Investigations Lead

JPMorgan Chase & Co.; San Francisco (CA); Presencial; USD 150.000 - 190.000; Jornada completa

Descripción de la vacante

JPMorgan Chase & Co. in San Francisco seeks a Vulnerable Adult Investigations Manager within Global Security to lead a team of investigators focused on elder exploitation, fiduciary risk, and regulatory compliance.

This role demands strong judgment, leadership, and a proactive stance on safeguarding clients and firm assets. You will drive root-cause analysis, quantify risk, and translate findings into concrete changes in processes and controls, coordinating with Risk, internal stakeholders, and

Formación

• Bachelor's degree in Criminal Justice, Business, related field or work experience.
• Minimum 10 years of experience in financial fraud investigations or related law enforcement.
• Advanced understanding of fraud and risk, working with internal management, and liaison with law enforcement at local, state, federal, and international levels.
• Ability to manage staff and/or work remotely as the business model has the team spread across diverse geographies.
• Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors.
• Able to articulate sophisticated fact patterns to non-technical risk partners and memorialize investigations in reporting.

Responsabilidades

• Manage the investigation process with a focus on gathering evidence for elder/ vulnerable adult investigations while ensuring compliance with regulatory requirements as well as internal policies and procedures.
• Ensure team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators.
• Work closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements/remediation when deficiencies or opportunities are identified.
• Work closely with ADA Compliance, ADA
• Work effectively with JPMorgan Chase's technology support teams to understand how frauds occur through a deep understanding of JPMC systems and the processes that support them.
• Maintain strong liaison with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies.
• Responsible for incorporating feedback from Investigators to identify credible, actionable intelligence.

Conocimientos

Staff management

Fraud risk understanding

Stakeholder liaison

Communication skills

Remote work ability

Non-technical translation

Educación

Bachelor's degree in Criminal Justice, Business, related field or work experience

Descripción del empleo

JPMorgan Chase & Co. in San Francisco seeks a Vulnerable Adult Investigations Manager within Global Security to lead a team of investigators focused on elder exploitation, fiduciary risk, and regulatory compliance.

This role demands strong judgment, leadership, and a proactive stance on safeguarding clients and firm assets. You will drive root-cause analysis, quantify risk, and translate findings into concrete changes in processes and controls, coordinating with Risk, internal stakeholders, and