Senior VP, Restoration & Operational Excellence

Baker Roofing Company; Cary (NC); On-site; USD 180,000 - 280,000; Full time

Job summary

Baker Roofing Company in Cary, NC is seeking a Senior Vice President of Restoration to develop and execute the overall strategy for the restoration business line. The role oversees multiple departments and profit centers, driving performance, customer experience, and sustained growth with data-driven decision making.

Reporting to corporate leadership, the SVP will implement leading indicators, collaborate with regional teams, and manage budgets while ensuring safety standards and strategic

Qualifications

• 10+ years of leadership experience in commercial building restoration.
• Proven track record of driving operational excellence and customer satisfaction.
• Experience in developing strategic performance metrics and KPIs.
• Strong analytical and problem-solving skills with multi-location teams.
• Ability to translate strategy into local market execution and revenue growth.

Responsibilities

• Be a champion of Baker Fundamentals and lead recruiting to build regional talent pipelines.
• Monitor and improve performance across departments to meet strategic objectives.
• Develop leading indicators to identify challenges and drive proactive actions.
• Drive continuous improvement in processes, efficiency, and customer experience.
• Lead strategic pricing models for bids and vendor relationships.

Skills

Leadership

Operations management

Data-driven decisions

Performance metrics

Cross-functional leadership

Strategic planning

Communication

Team development

Travel readiness

Stakeholder management

Tools

Salesforce

Microsoft Office

Job description

Baker Roofing Company in Cary, NC is seeking a Senior Vice President of Restoration to develop and execute the overall strategy for the restoration business line. The role oversees multiple departments and profit centers, driving performance, customer experience, and sustained growth with data-driven decision making.

Reporting to corporate leadership, the SVP will implement leading indicators, collaborate with regional teams, and manage budgets while ensuring safety standards and strategic