Senior VP, Member Experience & Engagement

Cornerstone League; Plano (TX); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Unlimited vacation

Flexible work environment

Education reimbursement

Full medical coverage

Job summary

Cornerstone League is seeking a Senior Vice President of Experience to strategically lead how the organization engages its members, enhances value proposition, and improves service delivery using technology and effective communications. The role oversees a team and interfaces with some of the region’s largest credit unions, reporting to the EVP, Chief Advocacy Officer.

The successful candidate will bring 10+ years in developing engagement strategies, a proven ability to leverage technology for

Qualifications

• Bachelor's degree is required.
• 10+ years of experience developing engagement strategies.
• Experience using technology to improve engagement.
• Ability to develop and execute strategic initiatives.
• Oversee a team and interface with major credit unions in the region.

Responsibilities

• Lead engagement strategy for Cornerstone membership across five-state region.
• Advance the organization’s value proposition and service delivery through technology and effective communications.
• Oversee a talented team of professionals and interface with large credit unions.
• Collaborate with executives to implement strategic initiatives.

Skills

Engagement strategy

Team leadership

Technology-enabled communications

Strategic planning

Stakeholder management

Education

Bachelor's degree

Job description

Cornerstone League is seeking a Senior Vice President of Experience to strategically lead how the organization engages its members, enhances value proposition, and improves service delivery using technology and effective communications. The role oversees a team and interfaces with some of the region’s largest credit unions, reporting to the EVP, Chief Advocacy Officer.

The successful candidate will bring 10+ years in developing engagement strategies, a proven ability to leverage technology for