Senior VP, IBM MQ Platform & Operations

Socket.dev; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

BNY Mellon is seeking a Senior Vice President, MQ Support / Administrator to join our production services middleware team in multiple U.S. locations including Pittsburgh, PA, New York, NY, New Jersey, or Lake Mary, FL.

You will administer, support, and provision IBM MQ environments across appliances and containerized platforms, manage TLS certificates, perform firmware upgrades, deploy MQIPT, and monitor platform health in a fast-paced, regulated financial services environment.

Qualifications

• 12+ years of experience supporting and provisioning IBM MQ.
• Hands-on experience with IBM MQ appliances and/or container-based MQ deployments.
• Experience managing TLS certificates in enterprise environments.
• Experience performing firmware upgrades and related infrastructure maintenance.
• Experience with MQIPT deployments and provisioning.
• Experience with change management and incident management in a production support environment.
• Ability to interpret and translate application requirements into infrastructure solutions.
• Experience working directly with vendors during complex troubleshooting and remediation efforts.
• Strong troubleshooting, problem-solving, and production support experience.
• Strong understanding of secure messaging, connectivity, and operational best practices.
• Ability to work effectively across teams in a fast-paced enterprise environment.
• z/OS support experience strongly preferred.
• MQ cluster support experience strongly preferred.
• ACE support experience preferred.
• Strong communication skills strongly desired.
• Experience supporting highly available, enterprise-scale messaging environments preferred.
• Familiarity with automation, scripting, or infrastructure-as-code practices preferred.
• Experience working in large, regulated financial services environments preferred.

Responsibilities

• Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platforms.
• Manage TLS certificates to maintain secure and reliable messaging connectivity.
• Perform firmware upgrades and support ongoing platform maintenance activities.
• Deploy, configure, and maintain MQIPT environments.
• Provision new MQ infrastructure and support day-to-day operational requirements.
• Monitor platform health, troubleshoot issues, and drive timely resolution of incidents.
• Support incident management activities, including triage, escalation, resolution, and service restoration.
• Support change management processes, including production changes, maintenance planning, and implementation activities.
• Partner with infrastructure, security, and application teams to ensure platform stability, security, and compliance.
• Interpret and translate application requirements into meaningful infrastructure solutions.
• Work directly with vendors during complex troubleshooting and remediation efforts.
• Maintain operational documentation, technical procedures, and support standards.
• Contribute to continuous improvement, reliability enhancement, and performance optimization initiatives.

Skills

IBM MQ

MQ appliances

MQ deployments

TLS certificates

Firmware upgrades

MQIPT deployments

Change management

Incident management

Vendor collaboration

Production support

Secure messaging

Cross-team collaboration

z/OS support

MQ cluster support

ACE support

Communication skills

Tools

MQIPT

z/OS

MQ cluster

ACE

Job description

BNY Mellon is seeking a Senior Vice President, MQ Support / Administrator to join our production services middleware team in multiple U.S. locations including Pittsburgh, PA, New York, NY, New Jersey, or Lake Mary, FL.

You will administer, support, and provision IBM MQ environments across appliances and containerized platforms, manage TLS certificates, perform firmware upgrades, deploy MQIPT, and monitor platform health in a fast-paced, regulated financial services environment.