Senior MQ Infrastructure VP — Production Support

BNY Mellon; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

BNY Mellon is seeking a Senior Vice President, MQ Support / Administrator to join our production services middleware team across multiple U.S. locations.

You will administer IBM MQ environments, manage TLS certificates, and lead firmware upgrade activities to ensure secure, reliable messaging. In this role, you will deploy MQIPT, provision new infrastructure, monitor health, and drive incident and change management.

Qualifications

• 12+ years of experience supporting and provisioning IBM MQ.
• Hands-on experience with IBM MQ appliances and container deployments.
• Experience managing TLS certificates in enterprise environments.
• Experience performing firmware upgrades and related infrastructure maintenance.
• Experience with MQIPT deployments and provisioning.
• Experience with change management and incident management in production support.
• Ability to interpret and translate application requirements into infrastructure solutions.
• Experience working with vendors on complex troubleshooting and remediation efforts.
• Strong troubleshooting and production support skills.
• Knowledge of secure messaging, connectivity, and operational best practices.
• Ability to collaborate across teams in a fast-paced enterprise setting.
• z/OS support experience and MQ cluster experience strongly preferred.

Responsibilities

• Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platforms
• Manage TLS certificates to maintain secure and reliable messaging connectivity
• Perform firmware upgrades and support ongoing platform maintenance activities
• Deploy, configure, and maintain MQIPT environments
• Provision new MQ infrastructure and support day-to-day operational requirements
• Monitor platform health, troubleshoot issues, and drive timely resolution of incidents
• Support incident management activities, including triage, escalation, resolution, and service restoration
• Support change management processes, including production changes, maintenance planning, and implementation activities
• Partner with infrastructure, security, and application teams to ensure platform stability, security, and compliance
• Interpret and translate application requirements into meaningful infrastructure solutions
• Work directly with vendors during complex troubleshooting and remediation efforts
• Maintain operational documentation, technical procedures, and support standards
• Contribute to continuous improvement, reliability enhancement, and performance optimization initiatives

Skills

IBM MQ

MQ appliances

TLS management

MQIPT

Change management

Incident management

Vendor liaison

z/OS

Tools

MQIPT

Container MQ

Job description

BNY Mellon is seeking a Senior Vice President, MQ Support / Administrator to join our production services middleware team across multiple U.S. locations.

You will administer IBM MQ environments, manage TLS certificates, and lead firmware upgrade activities to ensure secure, reliable messaging. In this role, you will deploy MQIPT, provision new infrastructure, monitor health, and drive incident and change management.