Senior VP, Digital Operations & AI Transformation

Safelite; Columbus (OH); On-site; USD 180,000 - 240,000; Full time

Job summary

Safelite is seeking an AVP, Digital Operations to connect strategy to execution across a broad digital portfolio. You will own the operating model, governance, and tracking of value realization while partnering with Product, Finance, Analytics, and business leaders.

You will lead across portfolio planning, prioritization, and governance, driving AI-enabled transformation and faster decision-making in a fast-moving environment. This role emphasizes scale and enterprise impact.

Qualifications

• 8+ years of leadership experience in Product Ops, Business Ops, Strategic Planning, Portfolio Management, or related function.
• Experience scaling operational capabilities within product-led, technology-forward organizations.
• Experience linking investments and product portfolios to measurable business outcomes.
• Ability to create planning frameworks, operating rhythms, governance structures to improve execution.
• Strong analytical capabilities and data-driven decision making.
• Experience driving AI adoption or digital transformation initiatives.
• Exceptional communication and executive influence skills.
• Ability to lead through ambiguity and build cross-stakeholder alignment.

Responsibilities

• Own the operating model that connects strategy, investment, and execution across our Digital organization.
• Establish portfolio management disciplines for transparency, accountability, and predictability.
• Build governance, planning, goal-setting, and performance management systems.
• Create visibility into priorities, investments, outcomes, risks, and delivery commitments.
• Lead portfolio planning across multiple product domains and investment horizons.
• Develop prioritization frameworks to focus resources on high-value opportunities.
• Balance near-term performance with long-term transformation goals.
• Drive speed, agility, and execution by removing bottlenecks and simplifying processes.
• Champion AI usage across the product lifecycle and enable AI-enabled operating models.

Skills

Leadership

Portfolio mgmt

AI adoption

Data-driven decisions

Strategic planning

Executive influence

Cross-functional leadership

Communication

Job description

Safelite is seeking an AVP, Digital Operations to connect strategy to execution across a broad digital portfolio. You will own the operating model, governance, and tracking of value realization while partnering with Product, Finance, Analytics, and business leaders.

You will lead across portfolio planning, prioritization, and governance, driving AI-enabled transformation and faster decision-making in a fast-moving environment. This role emphasizes scale and enterprise impact.