Senior VP, Corporate Dining

Compass Group USA; New York (NY); On-site; USD 450,000 - 650,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Job summary

Restaurant Associates, a leading provider of dining and event catering for prestigious venues and corporations, seeks a Senior Vice President of Operations. Reporting to the President of the Managed Services Division, the SVP will lead a $500M+ multi-client, global portfolio and serve as the link between RA, clients, and associates.

This strategic executive will shape business strategy, drive growth and profitability, and align cross-functional teams to deliver innovative solutions and

Qualifications

• 15+ years of progressive food service or hospitality leadership experience.
• 5+ years leading large-scale, multi-client, contract-managed service environments.
• Experience managing portfolios of $250M+ and delivering revenue growth.

Responsibilities

• Lead revenue and profitability across a $500M+ portfolio.
• Develop and execute strategic and financial plans with accurate forecasting.
• Foster a high-performing leadership culture aligned with company values.
• Communicate objectives clearly across clients, teams, and partners.

Skills

Strategic leadership

Executive presence

Financial acumen

Change management

Cross-functional collaboration

Job description

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards- Best Places to Work,This is R/A !

Job Summary:

Reporting to the President of the Managed Services Division, the Senior Vice President of Operations (SVP) is a strategic, client-savvy executive responsible for leading a $500M+ multi-client, global portfolio of premier corporate accounts.This transformational leader will serve as the relationship link between Restaurant Associates, our valued clients, and our associates. The SVP is an experienced thought leader with proven strategic and operational capabilities, executive presence, and the ability to operate confidently at the highest levels of the organization while remaining connected to the frontline workforce. In this senior leadership role, the SVP will shape and execute business strategy while organizing, collaborating, and influencing cross-functional teams to deliver innovative solutions and measurable results.

Summary/ Essential Functions:

Revenue and Profitability Leadership

• Drive organic growth across existing partnerships while partnering with Business Development on strategic sales initiatives, executive presentations, negotiations, and contract approvals.
• Develop and execute strategic and financial plans, ensuring accurate forecasting, disciplined budget management, and optimized operational productivity.
• Meet all client and R/A budgets and achieve all client KPIs

People, Performance & Culture

• Lead and inspire a high-performing operational leadership team including senior general managers through VPs, fostering a culture aligned with RA’s MVV and C.A.R.E. principles where associates are Proud to Work.
• Drive talent strategy including succession planning, executive development, performance management, and a strong recruitment and retention culture.
• Collaborate with senior leadership to align on strategies, remove obstacles, and advance enterprise priorities.
• Communicate corporate objectives with clarity and transparency, creating alignment and commitment across clients, teams, and cross-functional partners.
• Model RA’s Leadership Model by creating a shared sense of purpose and inspiring trust, accountability, and ownership at all levels.

Innovation, Operational Excellence, and Safety

• Direct a $500M+ portfolio to achieve high performance as measured by the company scorecard, delivering revenue growth, margin expansion, and long-term value creation.
• Champion operational excellence and innovation across culinary, hospitality, and service platforms, driving continuous improvement and service consistency.
• Ensure compliance with RA and Compass policies, safety standards, and collective bargaining agreements where applicable; partner with Labor Relations as required.

Client Retention and Satisfaction

• Serve as executive sponsor for premier and strategic accounts, building trusted C-suite relationships and positioning RA as a strategic hospitality partner.
• Anticipate client needs, communicate performance results, introduce innovative programs, and lead client, customer, and associate satisfaction strategies.
• Provide strategic oversight and partnership within RA’s Global Corporate Dining portfolio, ensuring alignment of standards, innovation, client experience, and financial performance across domestic and international markets.

Demonstrates RA’s Leadership Model: Create a common sense of purpose, inspiring others to do their very best through trust, transparency, respect and emotional intelligence.

Education and Experience:

• 15+ years of progressive food service or hospitality leadership experience.
• 5+ years leading large-scale, multi-client, contract-managed service environments.
• Demonstrated experience managing complex portfolios of $250M experience preferred.
• Proven success delivering revenue growth and profitability improvement.
• Strong financial acumen and proficiency managing KPIs and large-scale budgets.
• Experience leading senior leadership teams in multi-site environments.

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Job Segment: Food Service, Chef, Culinary, Hospitality