Regional Director- NYC

Compass Group USA

New York (NY)

On-site

USD 150,000 - 190,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Restaurant Associates, part of Compass Group USA, seeks a Regional Director based in NY. You will be a seasoned People Leader with strategic and operational chops, guiding cross-functional teams to deliver innovative solutions and high performance.

You will serve as the primary link between Restaurant Associates and our premier clients and staff, shaping business strategy and outcomes. The role requires building relationships at all levels, driving budgets and forecasts, and ensuring

Qualifications

10+ years of progressive food service management experience.
5+ years experience Large Scale Multi-Client/Contract Managed Service.

Responsibilities

Lead regional account management team and drive KPI performance.
Plan and advise business portfolio to meet objectives and targets.
Partner with senior management on strategies and obstacles.
Monitor budgets, forecasts, and profitability metrics.
Coordinate with labor relations and union contracts when applicable.
Develop and coach management associates to meet staffing needs.
Complete daily, weekly, and monthly reports per policy.
Provide high level customer service and relationship management.

Skills

People Leader

Strategic thinker

Operational abilities

Communication skills

Cross-functional leadership

Budgeting

Financial analysis

Team leadership

Job description

Select how often (in days) to receive an alert:

Other Forms of Compensation: Bonus Plan. Benefits

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

Reporting to the President of Operations, this NY based Regional Director will be an experienced and inspirational People Leader with strategic and operational abilities, outstanding communication skills, and the proficiency to work at the highest levels of an organization while relating well to the general workforce. This savvy business leader will be the relationship link for Restaurant Associates, our premier client and team members. You'll lead the business strategy, and be responsible for organizing, collaborating, and influencing with cross function teams of professionals who believe in creating innovative solutions to problems.

Essential Functions

Demonstrate and Lead R/A’s culture of C.A.R.E.
Plan and advise business portfolio that achieves Key Performance Indicators
Partner with senior management to discuss strategies, objectives, and obstacles
Monitor and strategize to reach annual targets and new market solutions
Direct and lead a team of account managers
Coordinate financial objective & analysis, and supervise for profitability and losses.

What you will do

Successfully build relationships at all levels of the team, client, customer and RA/Compass organizations.
Build an exciting culture through growth, development, recognition and rewards of dedicated associates in which they are Proud to Work. Building an effective, engaged, results achieving team
Identify client's needs, communicates account progress and new Company programs to client.
Conduct and/or monitors customer, client and associate satisfaction surveys.
Develop and monitor realistic and accurate budget and forecasts.
Ensure that the business is meeting financial performance and client forecasts; optimizes operational efficiency.
Promote the policies, practices and objectives established by the company are accurately and informally interpreted throughout the division as well as compliance with all applicable laws and safety regulations.
Support recruitment and training efforts; Develops and coaches management associates to meet staffing needs and talent management programs, as well as to ensure optimum utilization of region associates, while reducing turnover while not sacrificing quality.
Partner with labor Relations and supports coordination of union contract negotiations; stays current and abides by all parts of collective bargaining agreements, where applicable.
Complete all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Project and practice consistent ownership attributes, which provide a high level of customer service at all points of contact.

Education and Experience

10+ years of progressive food service management experience
5+ years experience Large Scale Multi-Client/Contract Managed Service

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, and requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.