District Manager

Restaurant Associates Corp.; New York, Northern (NY, KY); Hybrid; USD 130,000 - 140,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Commuter Benefits

FSAs

Paid Parental Leave

Job summary

Restaurant Associates in New York is seeking a District Manager to oversee Pantry and Catering Services across a $60M portfolio, with responsibility for three buildings and multiple high-volume dining programs.

The District Manager provides strategic and operational leadership, drives financial performance, and develops leadership teams. They partner with senior client stakeholders to deliver exceptional hospitality while ensuring safety and compliance.

Qualifications

• At least 5 years progressive experience in multi-unit food service or hospitality leadership.
• Bachelor's degree preferred.
• Strong executive presence and presentation skills for senior stakeholders.
• Highly organized with proactive, solutions-focused approach.
• Leadership and people-management skills with accountability to high standards.

Responsibilities

• Drive operational excellence and financial performance across 3 NYC dining locations.
• Lead General Managers, Catering Director, and culinary teams to deliver outstanding service.
• Develop relationships with client stakeholders and internal leadership to support growth and improvement.
• Ensure compliance with policies, safety, QA, and audits; forecast and budget reporting.

Skills

Executive presence

Leadership

Strategic planning

Client relationship management

Communication skills

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Job Summary:

Restaurant Associates

Position Title:District Manager

Salary:$130,000 - $140,000 annually with bonus potential

Other Forms of Compensation: Bonus Plan and Comprehensive Benefits Package

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R/A!

The District Manager (DM) oversees Pantry and Catering Services operations across a$60M portfolio of dynamic, premier corporate client accounts in New York City, with responsibility for three buildings and multiple high-volume dining and hospitality programs.This role provides strategic and operational leadership across the portfolio to achieve operations and financial goals, with direct oversight ofGeneral Managers, the Catering Director, and culinary leadership teams.

Working closely with senior client stakeholders and internal leadership, the District Manager ensures each account delivers an exceptional hospitality experience while maintaining strong operational controls, developing high-performing teams, and identifying opportunities for growth, innovation, and continuous improvement.

Key Responsibilities:

• Responsible for driving operational excellence, client satisfaction, financial performance, culinary standards, and service consistency across all 3 premier corporate dining locations in NYC
• Leads, manages, and encourages a complementary team of General Managers, Catering Director, and culinary teams, to provide outstanding service
• Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)
• May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications
• Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability
• Serves as representative/brand ambassador of territory; attends client and community engagement events
• Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process
• Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts
• Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement
• Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems
• Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting
• Completes required reports on time as outlined by policy
• Ensures consistent and fair administration of all policies and procedures

What We're Looking For:

• At least (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas
• Bachelor's degree preferred
• Strong executive presence and presentation skills, with the ability to confidently communicate with senior client stakeholders and leadership.
• Highly organized and detail-oriented, with a proactive, solutions-focused approach and the ability to quickly assess priorities and take action.
• Strong leadership and people-management skills, with the ability to inspire, develop, and hold teams accountable to high standards.
• Ability to manage multiple priorities and complex operations while maintaining exceptional service and client satisfaction
• Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
• Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.
• Has the ability to think quickly, analytically, strategically, and accurately
• Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills
• Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite
• Travel is required in this position within NYC

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf