Senior VP, Client Leadership & Growth

Publicis Groupe ANZ; Chicago, Northern (IL, KY); Hybrid; USD 180,000 - 269,000; Full time

Job summary

PHM is seeking a Senior Vice President, Client Lead to guide the strategic direction and business performance for a major client portfolio. You will partner with cross-functional teams across marketing, media, and operations to deliver integrated, audience-first media solutions that drive meaningful outcomes.

You will lead high-level client engagements, shape priorities, mentor senior talent, and drive organic growth while upholding PHM’s commitment to excellence and inclusion.

Qualifications

• 15+ years of experience in media, advertising, marketing, or a related field.
• 6+ years of people leadership and management experience.
• Deep expertise across cross-channel media strategy and the broader media ecosystem.
• Significant experience leading large, complex client relationships and/or portfolios.
• Experience in the pharmaceutical or healthcare required.
• Demonstrated ability to lead complex client relationships and high-performing, cross-functional teams.
• Exceptional executive presence, communication, presentation, and relationship-building skills.
• Proven ability to influence senior stakeholders and operate effectively in complex, matrixed organizations.
• Strong critical thinking and business insight, with the ability to connect media strategy to broader business outcomes.
• Demonstrated success developing talent and building strong, collaborative teams.
• Proven ability to identify and drive organic growth opportunities.
• Strong innovation, problem-solving, and change leadership skills.
• Ability to balance strategic vision with strong business and operational rigor.

Responsibilities

• Serve as a senior strategic advisor and primary agency leader for senior client stakeholders, building trusted relationships across marketing, media, and broader business functions.
• Develop a deep understanding of the client's business, brand priorities, customer audiences, competitive landscape, and evolving market dynamics.
• Shape client marketing and media priorities and translate business objectives into clear strategic direction for agency teams.
• Own the overall media strategy, approach, and vision across assigned accounts.
• Lead senior-level client engagements, strategic presentations, business reviews, and key agency/client meetings.
• Serve as a senior point of escalation for complex client issues, ensuring concerns are addressed thoughtfully and effectively.
• Represent the agency's capabilities and point of view with confidence and credibility, while balancing client needs with agency objectives.
• Maintain a high standard of client service and ensure the team consistently delivers clear, compelling, and impactful communications.

Skills

Executive leadership

Client relationship management

Media strategy

Strategic communication

Business acumen

Cross-functional collaboration

Job description

PHM is seeking a Senior Vice President, Client Lead to guide the strategic direction and business performance for a major client portfolio. You will partner with cross-functional teams across marketing, media, and operations to deliver integrated, audience-first media solutions that drive meaningful outcomes.

You will lead high-level client engagements, shape priorities, mentor senior talent, and drive organic growth while upholding PHM’s commitment to excellence and inclusion.