Senior Voice AI Platform Engineer (Remote)

Parlance; Massachusetts; Remote; USD 140,000 - 200,000; Full time

Job summary

Parlance builds conversational voice AI for healthcare — patient-facing agents that answer calls, verify identity, schedule, and reach into EHRs like Epic, Cerner, Meditech, and Athena to get things done. We are looking for a senior full-stack engineer who has shipped on a modern voice agent stack and can own problems end to end: from telephony and real-time media, through orchestration and LLM logic, to the APIs and data services behind it.

This is not a narrowly scoped integrations role.

Qualifications

• 6+ years building production software with Python across backend, frontend, and infra.
• Hands-on experience shipping voice agent stacks with real-time media.
• Experience integrating LLMs into production systems and evals.
• Strong API design, testing, CI/CD, and cloud deployment knowledge.

Responsibilities

• Design and build real-time voice agents and STT/TTS pipelines.
• Own features across telephony, backend services, and internal tooling.
• Connect agents to EHRs with secure, reliable integrations (FHIR-like).
• Debug production issues in audio quality, call flows, and distributed systems.
• Contribute to architecture decisions and code reviews.
• Collaborate with product, success, and customers to ship software.

Skills

Python

API design

Frontend development

Cloud deployment

LLMs in production

Real-time/telephony

Tools

Pipecat

LiveKit

Vapi

Retell

Daily

WebRTC

Job description

Parlance builds conversational voice AI for healthcare — patient-facing agents that answer calls, verify identity, schedule, and reach into EHRs like Epic, Cerner, Meditech, and Athena to get things done. We are looking for a senior full-stack engineer who has shipped on a modern voice agent stack and can own problems end to end: from telephony and real-time media, through orchestration and LLM logic, to the APIs and data services behind it.

This is not a narrowly scoped integrations role.