Senior Virtualization Solutions Engineer

Pierpoint; Sunnyvale (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading technology company is seeking a Sr. Technical Support Engineer in California to enhance customer expertise and adoption of virtualization solutions. The role involves diagnosing complex IT issues, resolving database and network problems, and collaborating with engineering for product enhancements. The ideal candidate will have over 5 years of experience, a degree in computer science, and strong problem-solving abilities. This position offers a challenging yet rewarding opportunity to influence customer success and experience.

Qualifications

• 5+ years experience in customer support or virtualization administration.
• Deep virtualization knowledge.
• Experience with scripting customer solutions.

Responsibilities

• Drive customer expertise and adoption of solutions.
• Diagnose and resolve complex IT infrastructure problems.
• Generate training materials and process flow diagrams.

Skills

Expertise in virtualization

Strong understanding of Linux

Problem-solving skills

Knowledge of scripting

Customer advocacy

Experience with IT infrastructure

Education

Completion of a 4 year degree in computer science or similar

Tools

VMware

KVM

MS-HyperV

Job description

A leading technology company is seeking a Sr. Technical Support Engineer in California to enhance customer expertise and adoption of virtualization solutions. The role involves diagnosing complex IT issues, resolving database and network problems, and collaborating with engineering for product enhancements. The ideal candidate will have over 5 years of experience, a degree in computer science, and strong problem-solving abilities. This position offers a challenging yet rewarding opportunity to influence customer success and experience.