Senior Vice President, Strategic Claims Recovery

CNA Insurance; Los Angeles (CA); Hybrid; USD 152,000 - 242,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Comprehensive benefits package

Job summary

CNA Insurance in the United States is seeking an AVP of Claims Recovery to steer strategic direction and drive recovery capabilities across the Claims organization. This officer-level role leads 25+ claims professionals, overseeing training, development, and execution of key initiatives, with a flexible hybrid schedule across CNA offices.

The position emphasizes results, leadership, and collaboration with underwriting, legal, and actuarial teams to share market insights and improve loss recovery

Qualifications

• Bachelor's degree with Master's preferred in finance, business or related field or equivalent.
• Typically a minimum of 10 years claims experience, with five years management experience.
• Experience leading leaders strongly preferred.
• Applicable certifications preferred.

Responsibilities

• Implements strategic and operational objectives with substantial impact on the short-term success of the recovery claims operations and drives for superior results.
• Leads, directs and has full management accountability for staff in area of responsibility with an emphasis on optimizing talent and succession planning in accordance with corporate strategic direction.
• Manages enterprise wide planning, organizing and leading of all recovery claim programs, metrics, processes, results and initiatives.
• Analyzes and manages workflow and staffing to drive increased efficiency and productivity. Acts as liaison to senior management.
• Technical oversight of high exposure recovery claims to ensure files are investigated, evaluated and managed in a timely manner.
• Drives continuous improvement within scope of responsibility through initiatives, mobilizing others to deliver results. Includes identifying emerging issues and trends through information analysis and use of technological resources.
• Reports on recovery trends and exposures to both internal and external business partners.
• Coordinates with underwriting, legal, staff counsel, and actuarial to ensure knowledge sharing on market trends, legal climate and loss recovery opportunities.

Skills

Leadership

Strategic thinking

Communication

Insurance industry knowledge

Problem solving

Data analysis

Education

Bachelor's degree with Master's preferred in finance, business or related field or equivalent

Tools

MS Office

Job description

CNA Insurance in the United States is seeking an AVP of Claims Recovery to steer strategic direction and drive recovery capabilities across the Claims organization. This officer-level role leads 25+ claims professionals, overseeing training, development, and execution of key initiatives, with a flexible hybrid schedule across CNA offices.

The position emphasizes results, leadership, and collaboration with underwriting, legal, and actuarial teams to share market insights and improve loss recovery