Senior Vice President, Product
Doxim
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Benefits offered by this job
Job summary
Doxim is seeking a Senior Vice President of Product to transform our enterprise product strategy, portfolio, and organization in response to regulatory shifts and evolving customer behavior. Directly reporting to the CEO, you will mentor Product Directors and Managers, translating market changes into focused investments and stronger business outcomes.
This role can be performed remotely from the United States or Canada, with travel across North America as needed and collaboration across R&D,
Qualifications
- Analytical thinking and sound judgment under uncertainty.
- Clear executive and stakeholder communication skills.
- Strong planning and prioritization in a fast-paced environment.
Responsibilities
- Lead and develop a high-performing product organization with customer focus and accountability.
- Define and communicate enterprise product vision, strategy, and multi-year roadmap.
- Coordinate product management to support ARR, revenue, and EBITDA objectives.
- Balance growth, retention, and value with data-driven investment tradeoffs.
- Establish an effective product operating model and continuous improvement.
Skills
Education
Tools
Job description
For over 25 years, we have been dedicated to assisting organizations in delivering critical communications with precision, security, and efficiency through innovative technology, omnichannel communication, and a steadfast commitment to excellence. Serving more than 1,500 clients across a variety of industries, we develop communication solutions that empower businesses to progress.
For over 25 years, we have been dedicated to assisting organizations in delivering critical communications with precision, security, and efficiency through innovative technology, omnichannel communication, and a steadfast commitment to excellence. Serving more than 1,500 clients across a variety of industries, we develop communication solutions that empower businesses to progress.
What truly distinguishes us is our people. We are cultivating a culture that fosters growth, encourages contribution, and enables you to make a significant impact. Here, you are empowered to introduce new ideas, tackle meaningful challenges, and help shape the future of how organizations engage with their customers.
If you are seeking to elevate your career and join a team that is pioneering tech-enabled solutions, we would be delighted to meet you.
The Senior Vice President, Product is the executive responsible for transforming Doxim's enterprise product strategy, portfolio, and product organization in anticipation of significant regulatory shifts and evolving consumer habits.
Reporting directly to the CEO, this leader guides Product Directors and Product Managers and partners with Executive Leadership to translate market change into focused investment, disciplined execution, stronger business performance, sustained customer value, and long-term growth.
This role can be performed remotely from the United States or Canada.
- Lead, coach, and develop a high-performing product organization, build succession plans and a culture of customer focus, accountability, evidence-based decisions, and continuous learning.
- Partner with the CEO and Executive Leadership to define and communicate the enterprise product vision, strategy, multi-year roadmap, and execution plans.
- Plan, coordinate, and direct product management activities to support company financial objectives, including Annual Recurring Revenue (ARR), one-time or service revenue, personnel costs, operating expenses, and EBITDA.
- Own portfolio priorities and product investment tradeoffs, using customer, market, financial, operational, and product data to balance growth, retention, customer value, risk, technical sustainability, and delivery capacity.
- Set and achieve product goals and KPIs and hold leaders accountable for financial, operational, customer, product, and team performance.
- Establish a consistent product operating model, policies, standards, tools, and processes across discovery, prioritization, roadmap planning, lifecycle management, launch readiness, and performance review; lead related improvements and change management.
- Partner with R&D, Operations, Sales, Marketing, Client Success, Finance, and other functions to align priorities, capacity, dependencies, and go-to-market execution.
- Build trusted relationships with customers and market analysts, resolve product-related business issues, and ensure market and customer insights inform priorities.
- Drive growth and commercialization strategies that improve adoption, retention, market position, and business results.
- Communicate product decisions, results, progress, and risks clearly to the Board, Executive Leadership, product teams, customers, and other stakeholders.
- Analytical and critical thinking, sound judgment, and effective decision-making under uncertainty.
- Clear executive, Board, customer, and organization-wide communication and presentations.
- Strong planning and prioritization, with the adaptability and autonomy to lead in a fast-paced environment.
- Deep product management expertise and understanding of its interdependencies with R&D, Operations, go-to-market functions, Finance, Security, Privacy, and Compliance.
- Strong financial and commercial judgment across budgeting, product investment, business cases, partner management, and workforce planning.
- Ability to align enterprise priorities and translate product strategy into disciplined, accountable portfolio execution.
- Lead, motivate, coach, and develop large, multi-level teams and senior leaders.
- Build productive relationships, manage conflict, and influence effectively across functions and levels.
- Make clear, company-first enterprise tradeoffs while balancing a 6- to 18-month operating outlook with multi-year product direction.
- Bachelor's degree in business, technology, engineering, or a related field, or equivalent relevant experience; advanced degree preferred.
- Working knowledge of HR practices and labor-law requirements applicable to leading a multi-jurisdictional organization.
- Advanced proficiency with executive reporting, product planning, portfolio management, analytics, customer research, and collaboration tools such as Jira, Confluence, Aha!, or similar platforms.
- Strong understanding of software delivery, agile and product operating models, product lifecycle and go-to-market execution, and enterprise systems supporting financial, workforce, and performance reporting.
- 15-18 years in product management, technology, customer communications, or a related domain, or equivalent relevant Doxim experience.
- 10-12 years managing people, including senior leaders and multi-functional teams, with demonstrated mastery leading multiple products or disciplines in customer communications, B2B SaaS, or a similarly complex technology organization.
10-50%, mostly across North America. Some international travel may be required.
Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.
As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.
We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.
Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.
Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!
www.doxim.com
Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.
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