Senior Vice President, Card Payments Partnership

Citigroup Inc.; Wilmington (DE); On-site; USD 156,000 - 234,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Wellness programs

Paid time off

Job summary

Citigroup Inc. is seeking a senior Partner Management Manager to lead the strategy for a large partner portfolio in Wilmington, DE. The role emphasizes delivering on the financial plan through cross-functional collaboration, analytics, and stakeholder alignment.

You will work with Decision Management, Marketing, Risk, and Finance to measure impact, develop business cases, and drive innovation in product delivery and service excellence.

Qualifications

• 10+ years of relevant experience in product or portfolio management.
• Bachelor's degree; project management and P&L experience in financial services.
• Experience managing large partnership relationships.
• Strong relationship, strategic thinking, and communication/presentation abilities in a matrixed environment.

Responsibilities

• Develop and execute short and long product-level strategies for a large partner portfolio.
• Participate on cross-functional teams to meet profitability targets and drive portfolio management.
• Forecast key portfolio metrics and assist in planning.
• Collaborate with Marketing, Risk and Finance to assess program effectiveness and drive changes.
• Develop business cases for new initiatives and enhancements.

Skills

Relationship management

Strategic thinking

Communication skills

Presentation skills

Education

Bachelor's degree

Job description

The Partner Management Mgr Sr. Lead Officer is accountable for of complex/critical/large professional disciplinary areas. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results. Involved in short- to medium-term planning of actions and resources for own goals.

Responsibilities

• Develop and execute short and long product-level strategies for a large partner portfolio to ensure delivery of the financial plan.
• Responsible for participating on cross functional teams to execute against key portfolio strategies, achieving profitability targets as well as driving Portfolio and Program Management activities.
• Assist in developing periodic plans and forecasting of key portfolio metrics across the products.
• Drive alignment of strategy across key Citi and Partner stakeholders.
• Serve as day-to-day Partner Liaison regarding product strategy development.
• Work closely with Decision Management, Marketing, Risk and Finance to assess program effectiveness and drive modifications to existing programs.
• Work with functional team and partner to develop financial and strategic business cases for new initiatives, enhancements and modifications to existing products.
• Drive product and digital innovation of new/improved ways to deliver value, enhance performance, service customers and improve processes.
• Develop presentations for all levels of the organization and partner articulating the strategic plan, benefits and contingency plans.
• Partner with portfolio Chief Marketing Officer to design and execute in store strategy.
• Analyze market trends through primary and secondary research.
• Monitor processes and controls to ensure contractual compliance commitment.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 10+ years relevant experience
• Bachelor's degree. Project Management experience. P&L management, Financial services business experience required
• Experience managing large partnership relationships.
• Requires relationship skills, strategic thought Leadership, and effective communication/presentation abilities. Significant Organizational and Project Management - requires solid track record in managing complex business & partner needs. Exceptional Relationship skills.
• Communication/presentation & influence management skills; must have ability to effectively communicate with all levels of management and across all functional areas within a highly matrixed environment. Demonstrated thought leadership and strategic agility. Ability to work well under tight deadlines in a fast-paced, team-oriented, intense environment.

Education

• Bachelor’s/University degree or equivalent experience

Job Family Group

Consumer Sales

Job Family

Consumer Business Development

Time Type

Full time

Primary Location

Wilmington Delaware United States

Primary Location Full Time Salary Range

$156,160.00 - $234,240.00

Benefits

• medical
• dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Oct 28, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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