Citi Commercial Bank – Director, Mid-Corp Relationship Manager

Citigroup Inc.; Philadelphia (Philadelphia County); On-site; USD 200,000 - 300,000; Full time

Job summary

Citigroup Inc. seeks a seasoned Mid-Corp FI Relationship Manager in Philadelphia to drive strategic client relationships in the commercial banking space. You will oversee credit relationships, structure complex deals, and coordinate with product specialists to balance risk with reward.

The role requires strong communication, negotiation, and leadership skills, with substantial experience in credit processes and industry knowledge to advance Citi's commercial objectives.

Qualifications

• 15+ years of experience in commercial banking and credit.
• In-depth knowledge of commercial banking and credit processes.
• Industry knowledge with ability to advise FI clients.
• Expert level Early Warning Detection and credit skills.
• Ability to lead multi-functional teams and manage client relationships.

Responsibilities

• Drive partnerships with product specialists and experts to structure deals balancing risk and reward.
• Execute strategic initiatives at Group, Bank, commercial market and EIB levels.
• Oversee client credit relationship, ensuring proper policy application.
• Ensure compliance with regulatory requirements and Citi's guidelines.
• Actively call on clients to deepen relationships and pursue new opportunities.

Skills

Commercial credit knowledge

Early Warning Detection

Credit-structuring skills

Leadership

Team collaboration

Interpersonal communication

Negotiation skills

Analytical thinking

Risk management

Adapt under pressure

Strategic relationship management

Industry knowledge (FI)

Education

Bachelor's degree, Master's preferred

Job description

The Mid-Corp Financial Institutions (FI) Relationship Manager is a strategic professional who closely follows latest trends in the industry and adapts them for application within own job and the business. A good understanding of the FI industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities

• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
• Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• Responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)'s value proposition
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• 15+ years of experience
• In-depth knowledge of all aspects of commercial banking including strong commercial credit knowledge and an ability to quickly learn new products and services
• Financial Institution Industry knowledge and expertise with ability to advise industry focused clients
• Demonstrates an expert level of Early Warning Detection skills
• Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process
• Demonstrates advanced Citi's credit-process and credit-appetite knowledge
• Ability to work effectively in team setting
• Ability to lead multi-functional teams to provide an exceptional client experience
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly determine key priorities, clearly communicate the priorities
• Accountable for significant direct business results or authoritative advice regarding the operations of the business
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure, and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights

Education

• Bachelor's/University degree, Master's degree preferred

Job Family Group: Commercial and Business Sales

Job Family: Relationship Management

Time Type: Full time

Primary Location: Philadelphia Pennsylvania United States

Primary Location Full Time Salary Range: $200 000,00 - $300 000,00

In addition to salary, Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

Acknowledgements

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

Anticipated Posting Close Date: oct 28, 2026