Senior Vice President

Encore Service Group; Michigan; On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Optical coverage

401K match

Job summary

Encore Service Group seeks an accomplished Senior Vice President to lead parking, valet and shuttle operations across a multisite portfolio. You will steward executive strategy, financial performance, client relations and operational excellence to drive growth and service quality.

The ideal candidate demonstrates deep industry expertise, strong business acumen and a proven record of elevating organizational performance across complex service networks.

Qualifications

• Extensive experience of self-parking, valet, shuttle and transportation services.
• Demonstrated mastery of forecasting, cashflow, P&L management, bidding, sales and marketing.
• Proven leadership of large teams and multilocation operations.
• Strong negotiation, communication and stakeholder management in a client-focused environment.

Responsibilities

• Executive Leadership—Establish and execute enterprise level operational strategies across divisions.
• Financial Management—Direct P&L oversight, forecasting, cashflow, and budgets.
• Sales & Marketing Oversight—Guide sales initiatives and client acquisition strategies.
• Bidding & Contract Development—Lead bids, negotiate terms, secure partnerships.
• Client Satisfaction Governance—Maintain high service standards and continuous improvement.
• Operational Excellence—Implement systems and workforce practices to boost productivity.

Skills

Executive leadership

Forecasting

Cashflow management

P&L management

Bidding

Sales & marketing

Client relationship management

Stakeholder management

Job description

Senior Vice President – Parking, Valet & Shuttle Operations

Encore Service Group is seeking a highly accomplished Senior Vice President to provide executive leadership across all self-parking, valet, and shuttle service operations for Encore Service Group. This role is responsible for strategic oversight, financial performance, client relationship management, and operational excellence throughout a multisite portfolio.

This successful candidate will demonstrate deep industry expertise, exceptional business acumen, and a consistent record of driving organizational growth and service quality.

Executive Responsibilities

• Executive Leadership—Establish and execute enterprise level operational strategies that ensure alignment, efficiency, and service consistency across all divisions.
• Financial Management—Direct comprehensive P&L oversight, financial forecasting, cashflow management, and budget administration to support long-term fiscal stability.
• Sales & Marketing Oversight—Guide the development and implementation of sales initiatives, marketing campaigns, and client acquisition strategies to expand market presence.
• Bidding & Contract Development—Lead the preparation of competitive bids, negotiate contract terms, and secure sustainable partnerships with commercial, municipal, and hospitality clients.
• Client Satisfaction Governance—Maintain high standards of client service through structured communication, performance evaluation, and continuous improvement programs.
• Operational Excellence—Implement advanced operational systems, workforce management practices, and technology solutions to enhance productivity and service delivery.

Qualifications

• Extensive experience within the self-parking, valet, shuttle, and transportation services sector.
• Demonstrated mastery of forecasting, cashflow, P&L management, bidding, sales, and marketing.
• Proven leadership of large teams and multilocation operations.
• Strong negotiation, communication, and stakeholder management capabilities—Ability to operate effectively in a dynamic, client focused environment.

Compensation & Benefits

Annual Salary: $100,000.00

Quarterly Bonus: $10,000.00 yearly bonus structure (paid quarterly), contingent upon client satisfaction metrics and adherence to budget expectations.

Benefits: Comprehensive Medical, Dental, and Optical coverage, 401K match at next qualifying enrollment date.

Professional Opportunity

This executive role offers the chance to influence organizational direction, strengthen client partnerships, and elevate operational performance across a rapidly expanding service network. The Senior Vice President will play a pivotal role in shaping Encore Service Group's future and ensuring excellence at every level.