Senior Vice President

Schell Games LLC; Michigan; Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Optical Insurance

401K Match

Job summary

Encore Service Group seeks a Senior Vice President to lead Parking, Valet & Shuttle Operations across its multisite portfolio. The role drives strategic direction, financial performance, client relationships and operational excellence.

The ideal candidate has deep industry expertise, proven leadership of large teams, and a track record of growth and service quality while overseeing bidding, contracts, and delivery standards to ensure client satisfaction and organizational success.

Qualifications

• Extensive experience in self-parking, valet, shuttle, and transportation services sectors.
• Proven forecasting, cashflow, P&L management, bidding, sales, and marketing skills.
• Experience leading large teams across multiple locations.
• Strong negotiation, communication, and stakeholder-management abilities.

Responsibilities

• Executive Leadership — Establish and execute enterprise-level operational strategies for alignment, efficiency, and service consistency across divisions.
• Financial Management — Direct P&L oversight, forecasting, cashflow management, and budget administration.
• Sales & Marketing Oversight — Guide development and implementation of sales initiatives, marketing campaigns, and client acquisition strategies.
• Bidding & Contract Development — Lead competitive bids, negotiate terms, and secure partnerships.
• Client Satisfaction Governance — Maintain high standards of client service through structured communication and metrics.
• Operational Excellence — Implement advanced systems, workforce management, and tech solutions to boost productivity.

Skills

Executive leadership

P&L management

Forecasting

Negotiation

Client relationship management

Strategic planning

Multisite operations

Job description

Senior Vice President – Parking, Valet & Shuttle Operations

Encore Service Group is seeking a highly accomplished Senior Vice President to provide executive leadership across all self-parking, valet, and shuttle service operations for Encore Service Group. This role is responsible for strategic oversight, financial performance, client relationship management, and operational excellence throughout a multisite portfolio. This successful candidate will demonstrate deep industry expertise, exceptional business acumen, and a consistent record of driving organizational growth and service quality.

Executive Responsibilities:

• Executive Leadership — Establish and execute enterprise level operational strategies that ensure alignment, efficiency, and service consistency across all divisions.
• Financial Management — Direct comprehensive P&L oversight, financial forecasting, cashflow management, and budget administration to support long-term fiscal stability.
• Sales & Marketing Oversight — Guide the development and implementation of sales initiatives, marketing campaigns, and client acquisition strategies to expand market presence.
• Bidding & Contract Development — Lead the preparation of competitive bids, negotiate contract terms, and secure sustainable partnerships with commercial, municipal, and hospitality clients.
• Client Satisfaction Governance — Maintain high standards of client service through structured communication, performance evaluation, and continuous improvement programs.
• Operational Excellence — Implement advanced operational systems, workforce management practices, and technology solutions to enhance productivity and service delivery.

Qualifications:

• Extensive experience within the self-parking, valet, shuttle, and transportation services sector
• Demonstrated mastery of forecasting, cashflow, P&L management, bidding, sales, and marketing
• Proven leadership of large teams and multilocation operations
• Strong negotiation, communication, and stakeholder management capabilities-Ability to operate effectively in a dynamic, client focused environment

Compensation & Benefits:

• Annual Salary: $100,000.00
• Quarterly Bonus: $10,000.00 yearly bonus structure (paid quarterly), contingent upon client satisfaction metrics and adherence to budget expectations
• Benefits: Comprehensive Medical, Dental, and Optical coverage,401K match at next qualifying enrollment date

Professional Opportunity:

This executive role offers the chance to influence organizational direction, strengthen client partnerships, and elevate operational performance across a rapidly expanding service network. The Senior Vice President will play a pivotal role in shaping Encore Service Groups future and ensuring excellence at every level.