Senior Vice President

Schell Games LLC; Bingham Farms (MI); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Optical

401K match

Job summary

Encore Service Group is seeking a Senior Vice President to provide executive leadership across self-parking, valet, and shuttle services. The role centers on strategic oversight, financial performance, and strong client relationships to drive growth across multiple sites.

The successful candidate will bring deep industry expertise, robust business acumen, and a proven track record of elevating service quality and organizational performance in a dynamic, client-focused environment.

Qualifications

• Extensive experience in self-parking, valet, shuttle, and transportation services.
• Proven leadership of large, multi-location teams.
• Strong negotiation and stakeholder management skills.
• Ability to develop and execute enterprise-level strategies.

Responsibilities

• Executive Leadership — Establish and execute enterprise level operational strategies that ensure alignment, efficiency, and service consistency across all divisions.
• Financial Management — Direct comprehensive P&L oversight, financial forecasting, cashflow management, and budget administration to support long-term fiscal stability.
• Sales & Marketing Oversight — Guide the development and implementation of sales initiatives, marketing campaigns, and client acquisition strategies to expand market presence.
• Bidding & Contract Development — Lead the preparation of competitive bids, negotiate contract terms, and secure sustainable partnerships with commercial, municipal, and hospitality clients.
• Client Satisfaction Governance — Maintain high standards of client service through structured communication, performance evaluation, and continuous improvement programs.
• Operational Excellence — Implement advanced operational systems, workforce management practices, and technology solutions to enhance productivity and service delivery.

Skills

Forecasting

Cashflow management

P&L management

Bidding & contracts

Sales & marketing

Stakeholder management

Negotiation

Leadership

Job description

Encore Service Group is seeking a highly accomplished Senior Vice President to provide executive leadership across all self-parking, valet, and shuttle service operations for Encore Service Group. This role is responsible for strategic oversight, financial performance, client relationship management, and operational excellence throughout a multisite portfolio. This successful candidate will demonstrate deep industry expertise, exceptional business acumen, and a consistent record of driving organizational growth and service quality.

Executive Responsibilities

• Executive Leadership — Establish and execute enterprise level operational strategies that ensure alignment, efficiency, and service consistency across all divisions.
• Financial Management — Direct comprehensive P&L oversight, financial forecasting, cashflow management, and budget administration to support long-term fiscal stability.
• Sales & Marketing Oversight — Guide the development and implementation of sales initiatives, marketing campaigns, and client acquisition strategies to expand market presence.
• Bidding & Contract Development — Lead the preparation of competitive bids, negotiate contract terms, and secure sustainable partnerships with commercial, municipal, and hospitality clients.
• Client Satisfaction Governance — Maintain high standards of client service through structured communication, performance evaluation, and continuous improvement programs.
• Operational Excellence — Implement advanced operational systems, workforce management practices, and technology solutions to enhance productivity and service delivery.

Qualifications

• Extensive experience within the self-parking, valet, shuttle, and transportation services sector
• Demonstrated mastery of forecasting, cashflow, P&L management, bidding, sales, and marketing
• Proven leadership of large teams and multilocation operations
• Strong negotiation, communication, and stakeholder management capabilities – Ability to operate effectively in a dynamic, client focused environment

Compensation & Benefits

• Annual Salary: $100,000.00
• Quarterly Bonus: $10,000.00 yearly bonus structure (paid quarterly), contingent upon client satisfaction metrics and adherence to budget expectations
• Benefits: Comprehensive Medical, Dental, and Optical coverage,401K match at next qualifying enrollment date

Professional Opportunity

This executive role offers the chance to influence organizational direction, strengthen client partnerships, and elevate operational performance across a rapidly expanding service network. The Senior Vice President will play a pivotal role in shaping Encore Service Group's future and ensuring excellence at every level.