Senior Verifications Specialist - Verification & Research

Omni-Invictus LLC dba Array; Texas; Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

People-Focused Culture

Quarterly Incentives

Benefits & 401k

PTO & Holidays

Career Growth

Job summary

Array is seeking a Senior Verifications Specialist in Texas to handle complex verifications, mentor junior staff, and support leadership in maintaining performance standards. The role requires strong research, data accuracy, and HIPAA compliance across subpoenas.

The ideal candidate will enter verified data into the DAS system accurately and assist with training, while collaborating with teammates to improve processes and service quality.

Qualifications

• Minimum 2 years of experience in verifications, records retrieval, or related legal services role.
• Strong internet research skills and ability to identify reliable information sources.
• Comprehensive knowledge of HIPAA regulations and subpoena processes.
• Proficient in DAS and Microsoft Office.
• Excellent phone and written communication skills.
• Exceptional attention to detail and data entry accuracy.

Responsibilities

• Contact deponents including medical offices, hospitals, and businesses to verify service information for subpoenas at senior level of complexity.
• Conduct thorough research to locate accurate contact information, service agents, and special instructions for difficult custodians.
• Enter verified information into DAS with precision to ensure accurate subpoena issuance and service.
• Handle escalated verifications cases with complex requirements or disputed information.
• Serve as a subject matter resource for junior verifications team members.
• Assist in training new staff on verifications workflows, DAS, and HIPAA compliance.
• Maintain and update the location database with new and corrected custodian information.
• Identify patterns in verifications challenges and escalate recommendations to the team lead or manager.

Skills

Research skills

Communication (phone)

Data entry accuracy

Mentoring peers

Tools

DAS

Microsoft Office

Job description

Array is seeking a Senior Verifications Specialist in Texas to handle complex verifications, mentor junior staff, and support leadership in maintaining performance standards. The role requires strong research, data accuracy, and HIPAA compliance across subpoenas.

The ideal candidate will enter verified data into the DAS system accurately and assist with training, while collaborating with teammates to improve processes and service quality.