Senior Verifications Specialist - Complex Verifications

Array; Town of Texas (WI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

People-Focused Culture

Competitive Pay & Quarterly Incentives

Comprehensive Benefits

Paid Time Off & Holidays

Professional Development & Career Grow

Job summary

Array is seeking a Senior Verifications Specialist in Wisconsin to perform advanced verification duties, handling complex custodian contacts and serving as a subject-matter resource for the team. You will contribute to accuracy and quality, support junior staff, and assist leadership in maintaining performance standards.

The role requires 2+ years in verifications or related legal services, strong internet research, HIPAA knowledge, and proficiency with DAS and MS Office.

Qualifications

• Minimum 2 years of experience in verifications, records retrieval, or a related legal services role.
• Strong internet research skills and ability to identify reliable information sources.
• Comprehensive knowledge of HIPAA regulations and subpoena processes.
• Proficient in DAS and Microsoft Office.

Responsibilities

• Contact deponents including medical offices, hospitals, and businesses to verify service information for subpoenas at a senior level of complexity.
• Conduct thorough research to locate accurate contact information, service agents, and special instructions for difficult or unfamiliar custodians.
• Enter verified information into DAS with precision to ensure accurate subpoena issuance and service.
• Handle escalated verifications cases, including custodians with complex requirements or disputed information.
• Serve as a subject matter resource for junior verifications team members.
• Assist in training new staff on verifications workflows, DAS, and HIPAA compliance.
• Maintain and update the location database with new and corrected custodian information.
• Identify patterns in verifications challenges and elevate recommendations to the team lead or manager.

Skills

HIPAA knowledge

Internet research

DAS familiarity

MS Office

Tools

DAS

Microsoft Office

Job description

Array is seeking a Senior Verifications Specialist in Wisconsin to perform advanced verification duties, handling complex custodian contacts and serving as a subject-matter resource for the team. You will contribute to accuracy and quality, support junior staff, and assist leadership in maintaining performance standards.

The role requires 2+ years in verifications or related legal services, strong internet research, HIPAA knowledge, and proficiency with DAS and MS Office.