Senior Vacation Rental Operations Leader (Key West)

Belcrest Vacations; Key West (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

Belcrest Vacations is seeking an experienced operational leader to oversee our Key West vacation rental business. This is a highly visible leadership role for someone who enjoys building teams, improving operations, and leading from the front.

You'll have the autonomy to make decisions, develop managers, improve operational performance, and create an exceptional experience for guests and homeowners. This is not a role for someone who prefers to manage from behind a desk—hands-on leader who rolls

Qualifications

• Leadership experience within vacation rentals, hospitality, resorts, hotels, or another transient lodging environment.
• Strong financial acumen with experience managing budgets, P&Ls, and operational performance.
• Experience leading multiple departments through other managers.
• A servant leader who enjoys coaching, mentoring, and developing high performing teams.
• A hands on leadership style with the ability to jump in and help wherever needed.
• Excellent communication, organization, and problem solving skills.
• Ability to thrive in a dynamic environment where priorities can shift quickly.

Responsibilities

• Lead, coach, and develop managers across multiple operational departments
• Create consistent processes and operating standards that improve efficiency and service
• Drive accountability for guest satisfaction, property quality, and homeowner experience
• Own departmental budgets, financial performance, occupancy trends, and operational metrics
• Review financial results and identify opportunities to improve profitability
• Partner with Accounting, Marketing, Reservations, HR, IT, and other departments to support business objectives
• Inspect properties and operations to ensure Belcrest Vacations' quality standards are consistently met
• Make informed decisions in a fast paced environment while balancing People, Process, Product, and Profit

Skills

Leadership experience

Financial acumen

Cross-department collaboration

Hands-on leadership

Communication skills

Job description

Belcrest Vacations is seeking an experienced operational leader to oversee our Key West vacation rental business. This is a highly visible leadership role for someone who enjoys building teams, improving operations, and leading from the front.

You'll have the autonomy to make decisions, develop managers, improve operational performance, and create an exceptional experience for guests and homeowners. This is not a role for someone who prefers to manage from behind a desk—hands-on leader who rolls