Senior UX/UI Designer for Ecommerce Experience

Caterpillar Inc; Chicago (IL); On-site; USD 113,000 - 183,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off (Vacation, Holidays)

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Tuition Reimbursement

Job summary

Caterpillar Inc. is seeking a UX/UI Designer to lead customer-centric design for eCommerce experiences within Cat Digital. You will collaborate with product and development teams to drive the vision and ensure alignment with design systems and business goals.

In this role, you will craft journey maps, personas and heuristic reviews, participate in design reviews, and monitor post-launch metrics to drive continuous improvement across multiple digital channels.

Qualifications

• Knowledge of creative approaches and techniques for designing innovative eComm experiences.
• Ability to analyze user needs and make informed design decisions for eComm experiences.
• Ability to design intuitive, effective eCommerce experiences.

Responsibilities

• Deliver high-quality UX/UI design solutions
• Utilize emerging tools and workflows to support product and engineering partnerships
• Participate in design workshops and vision work for cross-functional teams. Bringing together business goals, product requirements, industry leading design standards, user research and insights.
• Work with your UX Lead and peers to aligning scope, timing, dependencies, and stakeholder expectations across initiatives.
• Craft foundational experience artifacts such as data informed journey maps, personas and heuristic reviews.
• Participate in design reviews and critiques to evolve and validate that proposed design solutions align with vision, requirements, existing architecture and established design systems.
• Track QA builds to identify and flag fidelity risks early, partnering with engineering to resolve issues.
• Monitor post-launch evaluation metrics and support continuous improvements.

Skills

Creativity

Decision Making

Critical Thinking

Human-Centered Design

UX/UI Design

Job description

Caterpillar Inc. is seeking a UX/UI Designer to lead customer-centric design for eCommerce experiences within Cat Digital. You will collaborate with product and development teams to drive the vision and ensure alignment with design systems and business goals.

In this role, you will craft journey maps, personas and heuristic reviews, participate in design reviews, and monitor post-launch metrics to drive continuous improvement across multiple digital channels.