Senior UX/UI Designer-2

Caterpillar Inc; Chicago (IL); On-site; USD 113,000 - 183,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off (Vacation, Holidays)

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Tuition Reimbursement

Job summary

Caterpillar Inc. is seeking a UX/UI Designer to lead customer-centric design for eCommerce experiences within Cat Digital. You will collaborate with product and development teams to drive the vision and ensure alignment with design systems and business goals.

In this role, you will craft journey maps, personas and heuristic reviews, participate in design reviews, and monitor post-launch metrics to drive continuous improvement across multiple digital channels.

Qualifications

• Knowledge of creative approaches and techniques for designing innovative eComm experiences.
• Ability to analyze user needs and make informed design decisions for eComm experiences.
• Ability to design intuitive, effective eCommerce experiences.

Responsibilities

• Deliver high-quality UX/UI design solutions
• Utilize emerging tools and workflows to support product and engineering partnerships
• Participate in design workshops and vision work for cross-functional teams. Bringing together business goals, product requirements, industry leading design standards, user research and insights.
• Work with your UX Lead and peers to aligning scope, timing, dependencies, and stakeholder expectations across initiatives.
• Craft foundational experience artifacts such as data informed journey maps, personas and heuristic reviews.
• Participate in design reviews and critiques to evolve and validate that proposed design solutions align with vision, requirements, existing architecture and established design systems.
• Track QA builds to identify and flag fidelity risks early, partnering with engineering to resolve issues.
• Monitor post-launch evaluation metrics and support continuous improvements.

Skills

Creativity

Decision Making

Critical Thinking

Human-Centered Design

UX/UI Design

Job description

Career Area: Technology, Digital and Data

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Job Summary

Working closely with product and development parters, you will lead experience vision and coordinate work to support customer centric design excellence across eCommerce product teams.

What You Will Do

• Deliver high-quality UX/UI design solutions
• Utilize emerging tools and workflows to support product and engineering partnerships
• Participate in design workshops and vision work for cross-functional teams. Bringing together business goals, product requirements, industry leading design standards, user research and insights.
• Work with your UX Lead and peers to aligning scope, timing, dependencies, and stakeholder expectations across initiatives.
• Craft foundational experience artifacts such as data informed journey maps, personas and heuristic reviews.
• Participate in design reviews and critiques to evolve and validate that proposed design solutions align with vision, requirements, existing architecture and established design systems.
• Track QA builds to identify and flag fidelity risks early, partnering with engineering to resolve issues.
• Monitor post-launch evaluation metrics and support continuous improvements.

What You Will Have

Creativity

Knowledge of creative approaches and techniques for designing innovative eComm experiences.

Level - Extensive Experience

• Maintains balance between innovation and practicality.
• Challenges conventional design approaches and explores new possibilities.
• Monitors emerging eComm UX/UI trends and evaluates their applicability.
• Finds new ways to approach complex design problems.

Decision Making and Critical Thinking

Ability to analyze user needs and make informed design decisions for eComm experiences.

Level - Extensive Experience

• Differentiates assumptions and validates design decisions objectively.
• Evaluates past design outcomes for continuous improvement.
• Predicts potential impact of design options across eComm digital channels.
• Advises others on synthesizing data and assessing alternatives.
• Applies effective decision-making approaches for collaborative design.

Human-Centered Design (HCD)

Ability to design eCommerce experiences that meet real user needs and deliver business outcomes.

Level - Extensive Experience

• Defines objectives and scope
• Follows agile processes to assess end-user feedback and validate designs.
• Executes pilot testing and iterates prototypes based on evaluation results.
• Consults on complex scenarios and optimizes organizational strategies.

UX/UI Design

Ability to design intuitive, effective eCommerce experiences.

Level - Extensive Experience

• Consults competitive approaches and utilizes mental models aligned to eComm best practices inclusive of AI enhanced experiences.
• Develops prototypes, user journeys, and design deliverables.
• Delivers high-quality UI design solutions, balancing visual and functional excellence

What You Will Get

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range

$112,710.00 - $183,140.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

Visa Sponsorship is not available for this position.

Posting Dates

September 3, 2026 - September 11, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.