Senior UX Researcher: Lead Insight-Driven Product Strategy

Veriipro; Grand Rapids (MI); On-site; USD 110,000 - 160,000; Full time

Job summary

Veriipro in Grand Rapids is seeking a Senior UX Researcher to lead user research initiatives that inform product strategy and improve experiences. You will plan and conduct qualitative and quantitative studies, translate findings into actionable recommendations, and partner with product, design, and engineering teams.

The role emphasizes mentorship, process improvements, and building a strong research culture across the organization, with a focus on accessible, user-centered design and

Qualifications

• 6+ years of UX Research experience
• Strong qualitative and quantitative methods
• Experience with interviews, usability testing and surveys
• Experience with analytics tools like UserTesting, Qualtrics, Maze, Dovetail

Responsibilities

• Plan and conduct qualitative and quantitative UX research across the product lifecycle.
• Define research objectives and plans, recruit participants, and run studies.
• Conduct user interviews, usability testing, surveys, and contextual inquiries.
• Translate findings into actionable recommendations for product, design, and engineering teams.
• Create research reports, personas, journey maps, and presentations.

Skills

Qualitative research

Quantitative research

User interviews

Usability testing

Cross-functional collaboration

Communication

Tools

UserTesting

Qualtrics

Maze

Dovetail

Job description

Veriipro in Grand Rapids is seeking a Senior UX Researcher to lead user research initiatives that inform product strategy and improve experiences. You will plan and conduct qualitative and quantitative studies, translate findings into actionable recommendations, and partner with product, design, and engineering teams.

The role emphasizes mentorship, process improvements, and building a strong research culture across the organization, with a focus on accessible, user-centered design and