Senior UX Researcher | Hybrid, Mentor & Impact

Vanguard; Malvern (Chester County); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard in Malvern is seeking an experienced UX researcher to design and conduct complex user experience studies to inform UI design and usability improvements across web and mobile platforms. You will plan and execute research that combines qualitative and quantitative methods to impact products.

The role emphasizes collaboration with design and product teams, presenting findings to mid-level leaders, mentoring junior staff, and contributing to usability best practices in a hybrid work

Qualifications

• Minimum five years related work experience.
• Undergraduate degree or equivalent combination of training and experience in a creative or technical field.

Responsibilities

• Provides usability services for web or mobile applications across multiple platforms for mid-scale projects.
• Plans, designs, and conducts user research, usability, and heuristic evaluations studies.
• Conducts user interviews and contextual inquiries to identify user needs and gather feedback.
• Analyzes, summarizes, and presents results to design teams and mid-level decision makers.
• Educates project teams regarding usability’s purpose and value.
• Identifies opportunities and presents findings to project teams; negotiates adoption with senior guidance.

Skills

User research

Usability testing

Heuristic evaluation

Qualitative research

Education

Bachelor's degree

Tools

Qualtrics

Medallia

Job description

Vanguard in Malvern is seeking an experienced UX researcher to design and conduct complex user experience studies to inform UI design and usability improvements across web and mobile platforms. You will plan and execute research that combines qualitative and quantitative methods to impact products.

The role emphasizes collaboration with design and product teams, presenting findings to mid-level leaders, mentoring junior staff, and contributing to usability best practices in a hybrid work