Senior UX Researcher: Enterprise SaaS & Vendor Tools (Onsite)

Ian Martin Group; Spring (TX); On-site; USD 83,000 - 96,000; Part time

Job summary

Raise is seeking a Senior UX Researcher to help a global energy client make business tools clearer and easier to use. The role allocations are approx. 70% qualitative user research and 30% hands-on design, with onsite work in Spring, TX.

You will conduct interviews, synthesize insights, and design workflows and prototypes that shape vendor and SaaS applications. You will collaborate with project teams, product managers, and business leaders to drive usability improvements and deliver impactful

Qualifications

• 7+ years of hands-on UX research experience.
• Bachelor's degree in HCI, Human Factors, Psychology, Design, Information Science, or related field.
• Strong experience with qualitative research methods including user interviews and synthesis.
• Proven ability to plan and run usability tests.
• Excellent stakeholder management with cross-functional teams in Agile environments.
• Working proficiency with Figma and design systems (prototypes, workflows, journeys).
• A portfolio showing research process and impact.

Responsibilities

• Meet with project teams and stakeholders to understand needs and processes.
• Create research and UX plans guiding each project.
• Lead user interviews, contextual inquiries, and workshops with a focus on qualitative research.
• Conduct usability tests to validate designs before launch.
• Translate research into insights, personas, journeys, and workflows.
• Build prototypes in Figma aligned with design systems.
• Advise on configuration and upgrades of vendor/SaaS apps where custom development is limited.
• Present findings and recommendations to teams and leadership.
• Identify usability and accessibility issues and propose fixes.

Skills

Qualitative research

User interviews

Stakeholder management

Agile teams

Figma

Design systems

User journeys

Prototyping

Education

Bachelors in HCI/related field

Tools

SAP

Power BI

Job description

Raise is seeking a Senior UX Researcher to help a global energy client make business tools clearer and easier to use. The role allocations are approx. 70% qualitative user research and 30% hands-on design, with onsite work in Spring, TX.

You will conduct interviews, synthesize insights, and design workflows and prototypes that shape vendor and SaaS applications. You will collaborate with project teams, product managers, and business leaders to drive usability improvements and deliver impactful