Senior UX Research Lead — Remote, AI-Driven Insights

GSPANN Technologies, Inc

San Francisco (CA)

On-site

USD 120,000 - 160,000

Full time

14 days+
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Benefits offered by this job

Competitive benefits
Educational assistance
Career growth opportunities

Job summary

GSPANN Technologies, Inc. is seeking a Lead Usability Analyst (UX Researcher) to lead design research across web, apps, in-store digital experiences, and AI-enabled touchpoints.

You will advocate for user needs throughout the product development cycle and partner cross-functionally to shape strategy, improve client experiences, and evolve research practices with AI tooling. You will mentor researchers and designers, translate insights into actionable guidance, and help maintain rigorous

Qualifications

  • 5–8+ years of experience in UX research or related field.
  • Experience leading complex research that informs product and cross-functional strategy.
  • Experience using AI-enabled workflows to improve research quality, speed, or impact.

Responsibilities

  • Lead high-impact studies end-to-end, selecting appropriate approaches.
  • Conduct foundational research informing product and design strategy.
  • Analyze data from qualitative studies and synthesize with quantitative data.
  • Translate research into actionable insights and design recommendations.
  • Connect research signals across projects to identify patterns and opportunities.
  • Communicate insights through storytelling for partners from developers to executives.
  • Mentor researchers and designers in user-centered processes.
  • Evaluate emerging research methods and AI tools to improve value.

Skills

UX research
UX research portfolio
AI-enabled workflows
Mentoring teammates
Cross-functional collaboration

Job description

GSPANN Technologies, Inc. is seeking a Lead Usability Analyst (UX Researcher) to lead design research across web, apps, in-store digital experiences, and AI-enabled touchpoints.

You will advocate for user needs throughout the product development cycle and partner cross-functionally to shape strategy, improve client experiences, and evolve research practices with AI tooling. You will mentor researchers and designers, translate insights into actionable guidance, and help maintain rigorous

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