Senior UX Programs & Operations Lead

Google; Mountain View (CA); On-site; USD 188,000 - 274,000; Full time

Job summary

Google is seeking a UX Program Manager in Mountain View to lead UX Programs & Operations and guide teams across Engineering, Product Management, and Strategy to deliver industry-leading experiences based on user insights.

In this role, you will plan projects, define milestones, assess risks, and create actionable insights while maintaining a high quality bar and strong cross-functional collaboration across stakeholders.

Qualifications

• Bachelor's degree or equivalent practical experience is required.
• Extensive experience (8+ years) managing and scaling UX programs.
• Strong ability to drive operational efforts across organizations.
• Familiarity with UX disciplines, user-centered development, and data-driven decision making.
• Experience leveraging AI tools or LLM interfaces in workflows.

Responsibilities

• Drive the vision for operational excellence across UX teams and stakeholders.
• Develop program roadmaps and establish user-centered goals aligned with objectives.
• Oversee cross-functional projects, programs, and strategies.
• Advocate for UX metrics that promote user-centered development.
• Manage large, complex programs and organize chaos into efficient processes.

Skills

Bachelor's degree

8 years UX programs

8 years operations

UX disciplines & methods

Data analysis & insights

AI tools integration

Education

Bachelor's degree or equivalent practical experience

Job description

Google is seeking a UX Program Manager in Mountain View to lead UX Programs & Operations and guide teams across Engineering, Product Management, and Strategy to deliver industry-leading experiences based on user insights.

In this role, you will plan projects, define milestones, assess risks, and create actionable insights while maintaining a high quality bar and strong cross-functional collaboration across stakeholders.